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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (931 reviews)

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4.15

Based on 931 reviews, last reviewed 22nd Apr 2025

1050% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (931)

Review of the Halifax, Current account:

Absolutely disgusted by Halifax bank I have been goi...

Absolutely disgusted by Halifax bank I have been going through a divorce where have to pay my ex wife a lot money ever month what but me in to my overdraft and each month and when I speak to them there advise there nothing there can do as legal I to pay back the money in my over draft but legally I need to pay my ex wife… there have taken the humanity out of bank there process are inhumane and there say I have the same conversation over and over again well of course I do I example me situation each time and there say there nothing there can do now I been told by a judge that I need to sell me house to pay my ex wife I stop paying her to stop going in to my overdraft so now I have no wife no house and I’m going back to overdraft absolutely disgusting Reviewed on: 12th March 2024

I have been with the Halifax for well over 30 years...

I have been with the Halifax for well over 30 years and have during this time had a very good service and found to never have to question or challenge the service received. Both in person or via Telephone operation. Reviewed on: 2nd April 2025

Whenever I’ve needed to ring or email for help with...

Whenever I’ve needed to ring or email for help with something I’ve always had a lovely customer service person to help and understand Reviewed on: 2nd April 2025

I have been a Halifax user since opening my first ac...

I have been a Halifax user since opening my first account. I now have an ISA, credit card & savings accounts for my children with them as they have always offered great service & great rates. Recently they have updated their app for easier use & have instant notifications for spending etc. I have upgraded my current account to receive rewards & also get cash back offers so overall am happy with the service I receive & will be a lifelong Halifax member. Reviewed on: 2nd April 2025

Good online service either via app or desktop.

Good online service either via app or desktop. Rapid response from customer services if required. Kept abreast of changes and new offers tailored to personal requirements. Wide range of products and often competitive when compared against alternatives Reviewed on: 2nd April 2025

Very rude aggressive customer service

Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the help I needed because she actually put the phone down on me. I was so upset and stressed out I couldn’t sleep after doing a night shift, I was so annoyed at the rude attitude and the way I was spoken to. I am closing my account today and going elsewhere. I don’t expect to be treated this way. She was so aggressive in her tone and manner. What sort of behaviour is that!! Reviewed on: 30th March 2025

I would always recommend Halifax Bank throughout my...

I would always recommend Halifax Bank throughout my life. Reviewed on: 21st March 2025

Great bank

Great bank. Easy to use mobile app and website for online banking. Good rates of interest on cash investments. Easy to contact support from App and Social Media channels. Reviewed on: 13th March 2025

Best banking app of all.

Best banking app of all. Good account options & great bank tellers Reviewed on: 12th March 2025

Very happy with all aspects of halifax, branch closu...

Very happy with all aspects of halifax, branch closures arent great but their customer service has always been great Reviewed on: 11th March 2025

Great high st bank

Great bank with useful info via their banking app Reviewed on: 9th March 2025

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