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Halifax: Current account reviews

4.13
Based on 932 reviews, last reviewed 24th May 2025
78% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025
Eliene G's avatar
Eliene G

Latest lowest rating:

1

Appalling - vote with your money and leave With Halifax over 30 years. First 20 were were very good - mortgage, current account, credit cards, etc. Last 10 years appalling customer service. The... Read more Reviewed on: 24th May 2025
kathleen j's avatar
kathleen j

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (932)

Review of the Halifax, Current account:

Pleasant staff and straightforward to open an account

4
Having only recently opened an account with Halifax, I have to say the process was easy and pain-free. I was offered the chance to attend a meeting at a time of my choosing, where a quick credit check was run and my personal identity documents checked. All staff were very pleasant an eager to help. My new account was available to me immediately with online access from the get-go. My card arrived within a few days by post. The online banking website is not the prettiest or the easiest to navigate (although this may be to my lack of familiarity with it). I like that you can change the name of your bank account online to something more personal in order to help distinguish it from other account. Overall, I have had nothing but great customer service from this bank, where the staff always appear to have a friendly and happy manner. Reviewed on: 18th August 2015

Great high st bank

5
Great bank with useful info via their banking app Reviewed on: 9th March 2025

Good experience always looking out for customers

4
Good experience always looking out for customers Reviewed on: 7th March 2025

Always reliable & trustworthy in my previous dealing...

5
Always reliable & trustworthy in my previous dealings with them which is a good experience so this is why I have given a good rating Reviewed on: 7th March 2025

OK bank but on a lot of benefits and only small rewa...

3
OK bank but on a lot of benefits and only small rewards compared to my chase account Reviewed on: 6th March 2025

Reliable, easy service.

4
Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Excellent

5
Really good bank, never any problems Reviewed on: 27th February 2025

Decent British bank easy to manage on the app withou...

4
Decent British bank easy to manage on the app without all the hassle Reviewed on: 27th February 2025

I enjoy getting my £5 per month, whilst having a gre...

5
I enjoy getting my £5 per month, whilst having a great current account. Reviewed on: 27th February 2025

Staff always available on phone.

5
Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Never had an issue with Halifax and I've been bankin...

5
Never had an issue with Halifax and I've been banking with them for a long time. Reviewed on: 26th February 2025

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