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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (934 reviews)

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4.13

Based on 934 reviews, last reviewed 12th Jun 2025

14% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Online banking easy to use. Online banking easy to use and transactions completed quickly. Notifications are sent for all credits and debits. Reviewed on: 12th June 2025

Latest lowest rating:

1

Appalling - vote with your money and leave With Halifax over 30 years. First 20 were were very good - mortgage, current account, credit cards, etc. Last 10 years appalling customer service. The... Read more Reviewed on: 24th May 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (934)

Review of the Halifax, Current account:

A great bank with helpful staff

I have held a current account with the halifax for over 40 years and always found them to be helpful and never had any major problems Reviewed on: 13th July 2020

Staff always available on phone.

Staff always available on phone.queries resolved quickly and friendly service Reviewed on: 26th February 2025

Never had an issue with Halifax and I've been bankin...

Never had an issue with Halifax and I've been banking with them for a long time. Reviewed on: 26th February 2025

Having a disability

Having a disability puts me at risk but Halifax staff have helped me feel secure in every way Reviewed on: 26th February 2025

Very helpful and informative customer service when I...

Very helpful and informative customer service when I had an issue with an overpayment to a company Reviewed on: 26th February 2025

They’ve not lost my money or anything

I’ve used this bank for as long as I can remember and never had any major issues. Reviewed on: 26th February 2025

Zero Complaints!

Never had an issue with Halifax, and when I have queries I get through to someone instantly - when I was expecting financial hardship they were happy to help as best as possible. I've chosen to stay with Halifax. Reviewed on: 26th February 2025

Great bank Halifax

Halifax provides cash back and reward offers. Great and helpful team providing quick response Reviewed on: 24th February 2025

No support for vulnerable customers

They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our funds & yet demanding we pay our mortgage which is also held with them. I have already told them I have having the worst time with my health and the stress of trying to get it resolved has caused my physical and mental health to deteriorate. They’ve made no effort to understand what I am going through of what I need for support. Treated like criminals when we haven’t even done anything wrong! They simply do not care about their vulnerable customers and do not want to investigate anything properly and fairly. They have broken three parts of their own terms and conditions so just shows what a waste of time they are. Reviewed on: 12th February 2025

Reliable but lacking competitive edge

Current account is readily accessible using the Halifax app which is easy to use and transact with. However, pitiful interest rate and bank does not reward loyal customers. Products do not seem competitive or innovative. Reviewed on: 6th February 2025

Good current account offering with perks

Good current account offering and pays a good bonus of £5 per month. Slick and seamless. Does what it needs to do with a fantastic app showing many different features. Reviewed on: 5th February 2025

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