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Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (908 reviews)

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4.12

Based on 908 reviews, last reviewed 3rd Mar 2025

800% increase in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Reliable, easy service. Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (908)

Review of the Halifax, Current Account:

They opened my account in the wrong name

I recently opened an account with halifax and when I received the cards the letter was addressed to Mrs khan but when I opened it it said Dear Mr Khan and my card had Mr Khan on it when I called I was told the account was in Mr when I clearly opened it in Mrs and I was told to go to the branch to change it although it was their fault I called earlier today and was told to call back between 7-11 am to speak to the relevant team who would sort it instead I spoke to a very bad customer service lady who didn't even care and when I told her I wanted to close the account she just said wait while I put you on hold and just closed it she didn't even try to talk me out of it like the other lady did it was like she didn't care about the bank or their customers update: I waited ages for halifax to respond to my complaint and after many calls I received a letter saying they had looked at my complaint and gave me £30 compensation which I think is an insult considering the inconveniences they have caused me and I definitely won't be banking with them ever again Reviewed on: 2nd March 2021

I've had this account for a number of years.

I've had this account for a number of years. They were very helpful when I was the victim lf fraud. Reviewed on: 24th May 2024

Excellent bank, especially the new app

I have used the Halifax since I was a child. I have always had a good experience, even now I will pop into my local store if I need assistance with my card or need to withdraw money if I'm stuck. The new app (which I use daily, several times) is excellent and is user-friendly and designed in a way that makes it easy for me to check my daily finances and make better choices. Reviewed on: 24th May 2024

My experience about Halifax.

My experience about Halifax.. very easy to communicate to them. They always be there for you when it comes you need them. Reviewed on: 24th May 2024

Good customer service and there were t o helpful

Good customer service and there were t o helpful Reviewed on: 23rd May 2024

Compassionate

I've been banking with Halifax for years and I will never leave. The reason why is when my dad died the people at the Normanton branch bank were amazing in helping my mum out. They were unbelievable in their approach and support. Reviewed on: 15th April 2024

For the people.

Great customer service, never had any problems when applying for overdraft or loans Reviewed on: 15th April 2024

Never had any issues with anything lol, overall very...

Never had any issues with anything lol, overall very satisfied Reviewed on: 14th April 2024

It's been really great and amazing experience

It's been really great and amazing experience Reviewed on: 12th April 2024

Reliable fuss free banking

Have had current account for 40 years, never a hitch Reviewed on: 12th April 2024

Halifax was ny first ever account, I opened it at th...

Halifax was ny first ever account, I opened it at the age of 16 and I really love using it. Reviewed on: 12th April 2024

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