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Halifax: Current Account reviews

4.13
Based on 892 reviews, last reviewed 29th Oct 2024
67% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

I have had a current account for years. I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you... Read more Reviewed on: 15th October 2024
Molly57's avatar
Molly57

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (892)

Review of the Halifax, Current Account:

Generally ok but staff & complaints are rubbish

3
Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

good bank to deal with, i still have a local branch...

5
good bank to deal with, i still have a local branch which i do use Reviewed on: 13th March 2024

hi i would like to win 1000f everything gong up so t...

5
hi i would like to win 1000f everything gong up so that is wy i woild win Reviewed on: 12th March 2024

Excellent for a simple account.

5
Excellent for a simple account. Easy to use and transfer money and pay bills Reviewed on: 12th March 2024

Absolutely disgusted by Halifax bank I have been goi...

1
Absolutely disgusted by Halifax bank I have been going through a divorce where have to pay my ex wife a lot money ever month what but me in to my overdraft and each month and when I speak to them there advise there nothing there can do as legal I to pay back the money in my over draft but legally I need to pay my ex wife… there have taken the humanity out of bank there process are inhumane and there say I have the same conversation over and over again well of course I do I example me situation each time and there say there nothing there can do now I been told by a judge that I need to sell me house to pay my ex wife I stop paying her to stop going in to my overdraft so now I have no wife no house and I’m going back to overdraft absolutely disgusting Reviewed on: 12th March 2024

no complaints

5
app doesn't work on my phone but the website version does everything need it to do. Would recommend, nothing special, but you want your bank to just be simple, which this is. Reviewed on: 11th March 2024

The online banking is very easy to uyse.

5
The online banking is very easy to uyse. Reviewed on: 11th March 2024

I have been a customer of this bank for over 8 years...

5
I have been a customer of this bank for over 8 years, found the app and website very intuitive. Like the security for site makes me feel that the account is safe. Reviewed on: 4th March 2024

Many years of happy service both mortgage and all ba...

5
Many years of happy service both mortgage and all banking Reviewed on: 4th March 2024

Great app and cashback.

5
Great app and cashback. Needs to expand to euro and dollars. Reviewed on: 15th February 2024

Halifax is a very poor bank for customer service

1
Halifax is quick to put up interest rates for borrowing but deathly slow to alter interest rates on savings Reviewed on: 15th February 2024

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