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Halifax: Current account reviews

Name: Current account
Rating: 4.26 (984 reviews)

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4.27

Based on 984 reviews, last reviewed 11th Jun 2026

50% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

All good, 10 years on

Straightforward product, very good service in branch and on the phone in my experience. Reviewed on: 29th November 2019

Amazing

-Excellent service - Great offers -Easy to use -Brilliant staff -Very trustworthy Reviewed on: 28th November 2019

Reliable, Easy, Pain-Free

I have banked with Halifax for 5 years or more now. I have not one complaint. I particularly like the app for my phone which is easy to use and efficient. I also have two savings accounts for my children and these are linked to my account which makes it all really easy to keep track of in one place. I also get incentives to stay under my overdraft which is a great extra. Reviewed on: 26th November 2019

Good service

Everytime I've been into my local branch. (Redcar) The staff are always happy and helpful Reviewed on: 25th November 2019

Generally fine but forever changing for the worse

Generally this account does what it needs to but every time they update the terms in conditions there are more fees. The reason I opened this account and pay a monthly fee is because I wanted a free overdraft facility but they now charge a daily fee if I use my arranged overdraft. Reviewed on: 24th November 2019

Expensive charges for Rewards

charges just rocketed up . . . . . . time to switch Reviewed on: 24th November 2019

Reward Current Account

I have the reward current account which is perfectly ok. However when I signed up for it you got a £5 per month reward but that has now been reduced to £2 per month. Reviewed on: 23rd November 2019

EASY CURRENT ACCOUNT

SIMPLE EASY TO USE EVEN FOR SOMEONE WHO IS NOT TECH SAVVY, I MANAGED TO SCAN AND PAY IN MY CHEQUE ONLINE WITHOUT HAVING TO GO INTO A BRANCH. Reviewed on: 23rd November 2019

Does what is expected and they have kept my local bank open!

Like the title suggests, as they have kept my local branch open they have earned extra stars. All the banks have closed so makes it impossible to deal with them when I am having to travel 11 miles. Reviewed on: 23rd November 2019

Halifax is great

Superb options on your bank account Great customer service Reviewed on: 23rd November 2019

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