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Halifax: Current account reviews

4.13
Based on 938 reviews, last reviewed 9th Jul 2025
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Halifax has been my bank for a few years now Halifax has been my bank for a few years now Reviewed on: 9th July 2025
Caroline 's avatar
Caroline

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (938)

excellent

5
banked with Halifax for years, no problems, no expensive bank charges Reviewed on: 17th April 2019

easy and straightforward

5
I have been with halifax since I was a student and they consistently give me the most straightforward and helpful experience. Their customer service with issues such as address change and overdraft limit arranged is brilliant. Reviewed on: 16th April 2019

Really helpful and excellent service

5
I have only just signed up with Halifax but they were very helpful. Excellent communication and services Reviewed on: 16th April 2019

Easy To Use

5
The online banking app makes it easy to keep up to date with your finances. You can also pay cheques up to £500 online now which saves a trip in to town. If you do need to go in to the branch the staff are always helpful and efficient. Reviewed on: 16th April 2019

great service

5
U.K. call centres that answer the phone quickly. Reviewed on: 16th April 2019

Good current account

4
Halifax have served us well as a bank. The internet banking is very occasionally down for maintenance, but generally very good. My main complaint is that the monthly bonus has dropped from £5 to £2 which isn't very good. Reviewed on: 15th April 2019

They offer £135 to switch for a reason - DON'T DO IT

1
I have been a customer with Halifax since 2011 and have had ongoing problems with them. Over the years my debit card gets unexpectedly blocked by Halifax when they decide there has been a few too many transactions (online shopping etc.) I have complained several times about how they will just block a card and do nothing to resolve it. Recently I have decided to switch because I had my purse stolen in town, with both my Halifax credit and debit cards in. I received the credit card (not working, contactless not authorised) and from 15th Feb as of today 26th Feb I have yet to receive my debit card. No response from Halifax, have had to rely on cash from family for the past 2 weeks and have embarrassingly had to hand things back at checkout when cash couldn't cover it. I am completely dependent on Halifax and they leave me without any cards for nearly 2 weeks. Opening a case with Financial Ombudsman out of principle. Can't wait to switch to RBS Reviewed on: 26th February 2019

Keep you in the loop

5
Halifax are very good at keeping you up to date with balance updates and reminders of direct debts coming soon so it is super easy to budget. Reviewed on: 10th February 2019

Quids in!

5
My current bank with whome I had been with for 25 years were becoming boring ,unforgiving and uncurrent so I saw a refreshing change with a bonus with Halifax . Not only a good move, I was paid for doing it! Thankyou. Reviewed on: 9th February 2019

Good service

5
Good solid customer service and a wide range of products available Reviewed on: 8th February 2019

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