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Halifax: Current account reviews

4.16
Based on 955 reviews, last reviewed 20th Feb 2026
1000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
Rizq's avatar
Rizq

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (955)

Review of the Halifax, Current account:

Great account

5
Great current account giving £5 reward each month plus cash back to be earnt using your debit card in certain stores. Very helpful in branch when setting up the account talking us through everything really well, can't fault them so far. Reviewed on: 28th March 2016

Awesome Mobile App

5
The banking App is really easy and efficient to use and as I also have a mortgage, credit card and insurance with them the information and balance on these is also available when i log-in. Really simple and clear. Reviewed on: 8th November 2017

Never let me down

5
Always monitor my payments, and if high or suspect, example, I was on a trip to Egypt and I was buying some jewelry, started payment and got a call from Halifax to check that it was me. I was impressed, and I have always had excellent service from, only minus, not enough high street presence. Reviewed on: 8th November 2017

Excellent customer service

4
I switched account from Barclays as I was not happy with their customer service and general in branch experience. I have found the staff and service I have received at Halifax to be excellent. They recently dealt with a complaint I had extremely well taking ownership and handling to my satisfaction. Reviewed on: 8th November 2017

Good bank

5
Amazing bank and the customer service is great Reviewed on: 8th November 2017

Convenient account

4
Stress free and easy to transfer my account to Halifax building society. Plus I received £100 for switching. Reviewed on: 8th November 2017

Easy to use

5
This account is easy to operate using online banking or branch. I get a monthly reward as well as other benefits including travel insurance. All direct debits operate as they should I ha s no problems and would recommend this account. Reviewed on: 8th November 2017

Could be better

2
I have been a customer of the Halifax from the age of 11. I am now 45. Loyal! However, disappointing that this is very one sided. I receive 0% interest in my current account and get no other benefits. Reviewed on: 8th November 2017

Their service is very esay to use.

5
I find the lay out of the app very user friendly. I confidently move my money about. Instore feels like a family rather than a bank. You are welcomed in and the servers aren't pushy or over friendly. Reviewed on: 8th November 2017

no rewrd for loyalty

2
been with halifax for over 18 years. absolutely no reward for loyalty. I have a good credit rating. no offer on credit cards or loans. nothing. Now pushing saving adverts in my face on my banking app. not impressed Reviewed on: 8th November 2017

Excellent

5
Good customer service, overdraft and perks such as cashback on spending and £5 a month bonus for staying in credit all month. Reviewed on: 8th November 2017

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