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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.14

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Could be better

I have been a customer of the Halifax from the age of 11. I am now 45. Loyal! However, disappointing that this is very one sided. I receive 0% interest in my current account and get no other benefits. Reviewed on: 8th November 2017

Their service is very esay to use.

I find the lay out of the app very user friendly. I confidently move my money about. Instore feels like a family rather than a bank. You are welcomed in and the servers aren't pushy or over friendly. Reviewed on: 8th November 2017

no rewrd for loyalty

been with halifax for over 18 years. absolutely no reward for loyalty. I have a good credit rating. no offer on credit cards or loans. nothing. Now pushing saving adverts in my face on my banking app. not impressed Reviewed on: 8th November 2017

Excellent

Good customer service, overdraft and perks such as cashback on spending and £5 a month bonus for staying in credit all month. Reviewed on: 8th November 2017

Never had any complaints

Have been banking with Halifax since i was 16 and have always found them to be professional and helpful with no complaints. I have always find customer service very good and they have dealt with my inquries quickly with English based customer services meaning no communication difficulties (not always the case in banking). Reviewed on: 8th November 2017

great bank

i have been with the halifax bank for many years and have never experienced any problems with my account even with the more recent online banking Very happy using them Reviewed on: 7th November 2017

poor

not good service and they are not clear with anything Reviewed on: 6th November 2017

account

Ideal banking account!! suits my banking needs!! Reviewed on: 6th November 2017

Great Service

A great service, easy to use online banking via app or laptop. Easy to set up direct debits/standing orders and cancel them when accounts have been cleared. Branches easily available when you have to go and friendly staff in branch always. Reviewed on: 6th November 2017

Consistent

It’s consistent, could do with getting rid of the £1 per day overdraft charge though Reviewed on: 6th November 2017

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