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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

overdraft charges

at last halifax have improved overdraft fees about time too Reviewed on: 3rd January 2018

Easy and Basic

The app always works, quick and efficient. It's no frills but I feel safe and secure. Reviewed on: 3rd January 2018

Excellent communication and security

The Halifax are excellent at communicating with it’s customers. They have contacted me via text with current account alerts that have prevented me from incurring fees, which I think is fantastic customer service. Their security measures on their online banking system are also excellent and I feel like my money is in safe hands. Reviewed on: 2nd January 2018

Great to bank with

I'd been a loyal TSB customer for years when I realised that therewas no decent customer service and I was just another number to them. I moved to Halifax over a year ago and have been finding them great so far. Very customer service orientated. Reviewed on: 2nd January 2018

Great bank!

Great bank with many offers and friendly customer service. Reviewed on: 1st January 2018

Always kept up-to-date

You always know where you are and what is happening with your finances. They have excellent customer service that are quick and efficient at dealing with any issues that do come up. Reviewed on: 1st January 2018

Rewards

Just for using my debit card, I get cashback at some shops and outlets. Reviewed on: 31st December 2017

Really easy to use

Halifax current account is great. Online banking is super easy and quick to use. Reviewed on: 30th December 2017

Easy set up...great service

Made the switch to Halifax two years ago and I was very impressed with the professional, reliable and helpful experience I had. Since then, I have opened a Help to Buy ISA and an Everyday Saver. I also like how they have a saver's draw...it's just a shame I haven't won it. Reviewed on: 29th December 2017

Best Bank

Fabulous customer service, always helpful and polite. Always go the extra mile for their customers. Reviewed on: 26th December 2017

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