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Halifax: Current account reviews

Name: Current account
Rating: 4.27 (988 reviews)

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4.27

Based on 988 reviews, last reviewed 21st Aug 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

Great account

Been a customer for many years - Halifax have always been incredibly helpful even when things haven’t gone to plan (redundancy) they moved heaven and earth to help. Reviewed on: 8th January 2018

halifax bank

never had any problems with this bank Reviewed on: 8th January 2018

Great product

Reward Account fantastic for every day use and the reward account is spectacular when needed Reviewed on: 5th January 2018

Branch

Quick branch service helpful staff Reviewed on: 5th January 2018

Good service

Friendly, quick service, knowledgeable staff. Reviewed on: 4th January 2018

Great Customer Service

Halifax are so proactive in fighting card fraud. My card was hacked and, before I noticed, Halifax contacted me to check an unusual payment out of my account. Missing money was back in my account on the same day, card cancelled and a new one issued immediately. Can't praise them enough. Reviewed on: 3rd January 2018

overdraft charges

at last halifax have improved overdraft fees about time too Reviewed on: 3rd January 2018

Easy and Basic

The app always works, quick and efficient. It's no frills but I feel safe and secure. Reviewed on: 3rd January 2018

Excellent communication and security

The Halifax are excellent at communicating with it’s customers. They have contacted me via text with current account alerts that have prevented me from incurring fees, which I think is fantastic customer service. Their security measures on their online banking system are also excellent and I feel like my money is in safe hands. Reviewed on: 2nd January 2018

Great to bank with

I'd been a loyal TSB customer for years when I realised that therewas no decent customer service and I was just another number to them. I moved to Halifax over a year ago and have been finding them great so far. Very customer service orientated. Reviewed on: 2nd January 2018

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