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Halifax: Current account reviews

View other Halifax products
4.26
Based on 984 reviews, last reviewed 11th Jun 2026
73% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026
SUSAN LESCHEN 's avatar
SUSAN LESCHEN

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam
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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Good service

4
Friendly, quick service, knowledgeable staff. Reviewed on: 4th January 2018
Rhian's avatar
Rhian

Great Customer Service

5
Halifax are so proactive in fighting card fraud. My card was hacked and, before I noticed, Halifax contacted me to check an unusual payment out of my account. Missing money was back in my account on the same day, card cancelled and a new one issued immediately. Can't praise them enough. Reviewed on: 3rd January 2018
Corinne Fisher's avatar
Corinne Fisher

overdraft charges

3
at last halifax have improved overdraft fees about time too Reviewed on: 3rd January 2018
Anonymous's avatar
Anonymous

Easy and Basic

4
The app always works, quick and efficient. It's no frills but I feel safe and secure. Reviewed on: 3rd January 2018
Bethany Lawrie's avatar
Bethany Lawrie

Excellent communication and security

5
The Halifax are excellent at communicating with it’s customers. They have contacted me via text with current account alerts that have prevented me from incurring fees, which I think is fantastic customer service. Their security measures on their online banking system are also excellent and I feel like my money is in safe hands. Reviewed on: 2nd January 2018
Kirsty Drakes's avatar
Kirsty Drakes

Great to bank with

5
I'd been a loyal TSB customer for years when I realised that therewas no decent customer service and I was just another number to them. I moved to Halifax over a year ago and have been finding them great so far. Very customer service orientated. Reviewed on: 2nd January 2018
Harriet Leonard's avatar
Harriet Leonard

Great bank!

5
Great bank with many offers and friendly customer service. Reviewed on: 1st January 2018
Daniel Cristian's avatar
Daniel Cristian

Always kept up-to-date

5
You always know where you are and what is happening with your finances. They have excellent customer service that are quick and efficient at dealing with any issues that do come up. Reviewed on: 1st January 2018
Helen Stratton's avatar
Helen Stratton

Rewards

5
Just for using my debit card, I get cashback at some shops and outlets. Reviewed on: 31st December 2017
heather gutowski's avatar
heather gutowski

Really easy to use

4
Halifax current account is great. Online banking is super easy and quick to use. Reviewed on: 30th December 2017
Katie Barnard's avatar
Katie Barnard

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