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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

From start to finish the whole process was painless

I was having no end of problems with my previous bank, Halifax made the process of switching easy and hassle free. they even paid me over £100 to move over. Reviewed on: 10th January 2018

Halifax

The branch staff always make you feel welcome and when my dad and myself went in to do some complicated business the staff member who served us was brilliant. On another occasion I went into a branch there was no queue and the member of staff who served me was very pleasant. I do most of my banking online and the website layout is good. If I have any problems the phone is answered quickly. Reviewed on: 9th January 2018

Very Good

Been with them for as long as I can remember, no problems. Reviewed on: 9th January 2018

good on line account

Easy to use, well designed online account. Not experienced any problems. Reviewed on: 8th January 2018

Great account

Been a customer for many years - Halifax have always been incredibly helpful even when things haven’t gone to plan (redundancy) they moved heaven and earth to help. Reviewed on: 8th January 2018

halifax bank

never had any problems with this bank Reviewed on: 8th January 2018

Great product

Reward Account fantastic for every day use and the reward account is spectacular when needed Reviewed on: 5th January 2018

Branch

Quick branch service helpful staff Reviewed on: 5th January 2018

Good service

Friendly, quick service, knowledgeable staff. Reviewed on: 4th January 2018

Great Customer Service

Halifax are so proactive in fighting card fraud. My card was hacked and, before I noticed, Halifax contacted me to check an unusual payment out of my account. Missing money was back in my account on the same day, card cancelled and a new one issued immediately. Can't praise them enough. Reviewed on: 3rd January 2018

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