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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.14

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Happy with Halifax

really happy with the customer service with Halifax. They were really helpful and brilliant when I went in to resurrect my accounts with them. I didn’t have a clue what the accounts were and they found them no problem. They did it there and then no coming back later or having an appointment - brilliant! I will be opening a savings account for my daughter shortly. Very happy. Reviewed on: 6th November 2017

Monthly Payment for your Credit Card

Great current account, £5 per month plus cashback when you use your debit card. and most of all, no monthly or annual fees! Reviewed on: 6th November 2017

Good

Been with Halifax for 10 years and they've never let me down. Very helpful over the phone. Reviewed on: 6th November 2017

Works well!

Quick easy transactions. Lovely to have a local branch in case! Reviewed on: 6th November 2017

Always A***

I have been a Halifax customer most of my life, the reason being that I have never had any reason to change! Everything is really simple, from paying in cash and cheques to their excellent online banking system. Staff in branch are always contactable directly unlike some other major banks where you are required to go through an automated systeme. Reviewed on: 6th November 2017

Service

They actually listen to what the customer has to say then usually or at least in my case do what the customer wants to be done with no problems. Reviewed on: 6th November 2017

awesome customer service

the staff are always helpful and will go the extra mile Reviewed on: 6th November 2017

current account that pays £5 a month

a friendly company that we have been with for years, gives us £5 a month if we stay in credit Reviewed on: 6th November 2017

Great bank overall

I have been a Halifax customer for many years and always get a warm welcome when I go into branch. They take security seriously and keeping my details and money safe is a top priority. Using their online banking facility is effortless and they extra security questions I have to answer leave me feeling reassured. Reviewed on: 6th November 2017

An easy switch and easy online account to use!

I switched to Halifax fairly recently and was delighted to be given £125 for doing so! The main thing I love about my Halifax current account is that using online banking is super easy!!! It is a great for anyone who struggles with fiddly log on processes. Reviewed on: 6th November 2017

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