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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (892 reviews)

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4.13

Based on 892 reviews, last reviewed 29th Oct 2024

50% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

I have had a current account for years. I have had a current account for years. The security is good when making transactions or setting up a new payment recipient. The only down side is you... Read more Reviewed on: 15th October 2024

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (892)

Review of the Halifax, Current Account:

Generally ok but staff & complaints are rubbish

Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Thoughtfulness

Always offer assistance in time of crissis Reviewed on: 19th June 2023

Freud team alfull

My ex Abusive partner stolen over £2000 out my account halifax new how Vulnerable I was and I put in a claim to get the money back halifax refused to pay the money that was stolen I reported it to action freud also halifax Decline my claim so now I've losed £2000 pounds by my Abusive partner Reviewed on: 16th June 2023

Top company

Banked with these for years …fantastic to deal with Reviewed on: 12th June 2023

Awesome service and support

I would like to thank Halifax for the speedy approval of my current account. Their rewards account allows me to avail of numerous enticing offers that are relevant to me. Reviewed on: 11th June 2023

Friendly helpful staff

Staff at local branch are helpful, friendly and offer good service. Support offered for older members of the public if they need to access different services. Interest rates comparable compared with other well known high street branches. Reviewed on: 2nd June 2023

Good current account

Customer service is quite good - it is a shame the rewards have gone Reviewed on: 2nd June 2023

Just what you need!!

I’ve been banking with Halifax for a number of years and am very happy with the on-going great service that is always received! I don’t think Ive ever had any problems with my account! Very happy customer! Reviewed on: 2nd June 2023

Peoples bank

I have a disability which impairs my mental health. When I mentioned this to the bank they set up everything I needed to keep my account safe. Really helpful from start Reviewed on: 1st June 2023

Amazing

Been banking with Halifax for over 30yrs, my current account gives me so many rewards. Customer service is excellent Reviewed on: 1st June 2023

Eyes that can see like a local community.

When money matters and times are tough, it's great to know you are aware of a place for advice without gains or calling your bluff. Halifax are always on hand as far as any high street or app can see, they are more than just a bank they are vital friendly places in our community. So next time things don't feel like it's gonna add up your way, ask for friendly reassured advice for they are there more than just a bill or direct debit to pay .. Reviewed on: 1st June 2023

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