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Halifax: Current account reviews

View other Halifax products
4.27
Based on 988 reviews, last reviewed 21st Aug 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026
d.orchard's avatar
d.orchard

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam
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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

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Halifax Current account reviews (988)

Their service is very esay to use.

5
I find the lay out of the app very user friendly. I confidently move my money about. Instore feels like a family rather than a bank. You are welcomed in and the servers aren't pushy or over friendly. Reviewed on: 8th November 2017
Ros's avatar
Ros

no rewrd for loyalty

2
been with halifax for over 18 years. absolutely no reward for loyalty. I have a good credit rating. no offer on credit cards or loans. nothing. Now pushing saving adverts in my face on my banking app. not impressed Reviewed on: 8th November 2017
Daniel Barry's avatar
Daniel Barry

Excellent

5
Good customer service, overdraft and perks such as cashback on spending and £5 a month bonus for staying in credit all month. Reviewed on: 8th November 2017
Claire Russell's avatar
Claire Russell

Never had any complaints

5
Have been banking with Halifax since i was 16 and have always found them to be professional and helpful with no complaints. I have always find customer service very good and they have dealt with my inquries quickly with English based customer services meaning no communication difficulties (not always the case in banking). Reviewed on: 8th November 2017
Danielle Osler's avatar
Danielle Osler

great bank

4
i have been with the halifax bank for many years and have never experienced any problems with my account even with the more recent online banking Very happy using them Reviewed on: 7th November 2017
terry mealing's avatar
terry mealing

poor

1
not good service and they are not clear with anything Reviewed on: 6th November 2017
Sidrah Ahmed's avatar
Sidrah Ahmed

account

5
Ideal banking account!! suits my banking needs!! Reviewed on: 6th November 2017
z webb's avatar
z webb

Great Service

4
A great service, easy to use online banking via app or laptop. Easy to set up direct debits/standing orders and cancel them when accounts have been cleared. Branches easily available when you have to go and friendly staff in branch always. Reviewed on: 6th November 2017
Angela Feenan's avatar
Angela Feenan

Consistent

5
It’s consistent, could do with getting rid of the £1 per day overdraft charge though Reviewed on: 6th November 2017
Mathew Hawkins's avatar
Mathew Hawkins

Happy with Halifax

5
really happy with the customer service with Halifax. They were really helpful and brilliant when I went in to resurrect my accounts with them. I didn’t have a clue what the accounts were and they found them no problem. They did it there and then no coming back later or having an appointment - brilliant! I will be opening a savings account for my daughter shortly. Very happy. Reviewed on: 6th November 2017
Sarah Wallis's avatar
Sarah Wallis

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