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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (938 reviews)

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4.13

Based on 938 reviews, last reviewed 9th Jul 2025

86% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax has been my bank for a few years now Halifax has been my bank for a few years now Reviewed on: 9th July 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (938)

Great Banking Experience

Friendly and helpful staff, always Reviewed on: 30th May 2017

Great Customer Service

Recently had an appointment at other branch.Treated brilliant by staff at Middleton branch .Highly recommended. Reviewed on: 30th May 2017

is Halifax the one ?

Now this is my second review for a company in such a short space of time, I don't normally write these due to reading other reviews sounding too professional and fake, I feel as if it should be more down to earth. I've honestly never had a problem with Halifax I've been with them for 10+ years now, card replacements, customer service on the phone and in store has always been on point. My only negative is the adverts, now back in the day if anybody remembers the song " who gives you extra" it was soooooo catchy i loved it, and the ice ice baby one aha classic "as you can tell i am easily entertained" but they were great ways of getting stuck in your head and relating it back to Halifax in a good way. I ain't too keen on the top cat or scooby doo one " come on step it up guys". But overall it is great for service, good for adverts, and spot on for a bank in general i won't be changing it any time now or in the future. Reviewed on: 30th May 2017

Simple and Clear Banking

I have banked with Halifax for a number of years now and always found them a friendly local bank like all banks where as I was growing up. I have found that at the branch the staff are friendly and helpful and the current account offers a range of additional benefits to it's customers. Reviewed on: 30th May 2017

Poor service & two many branches closing

Two of my local branches have closed in Alton and godalming in last month and no branch in 20 miles now. Poor online service often down and would rather they spend more money on staff and new branches then paying millions for Top cat and flintstones adds which is a complete waste of money. Loan offer 17.9 Apr then got at Zopa for 3.6. If I could rate them below a star I would. Reviewed on: 30th May 2017

Easy Peasy

Very easy to use app. Seem to spot fraud quickly and resolve any issues. Reviewed on: 27th May 2017

Massive charges

I incurred a huge amount of charges following the bank changing my account type without notifying me. They refunded £100 of these but not the other £700. This was all in 1 month. I swiftly changed banks afterwards. Reviewed on: 18th May 2017

Excellent Bank Account

I have a basic Halifax account, very happy with it, excellent online and excellent app Reviewed on: 11th May 2017

Easy to use account and excellent customer services

I walked into my local Halifax and had my account set up and ready to go in less than an hour. The person setting up my account was very welcoming, offering me a drink etc and explained every step of the process. She also set up my mobile banking app while I was there and explained how this and the online account worked. I came out feeling really confident in my decision to choose Halifax for my current account. Both the mobile and online banking systems are very quick and simple to use. I would definitely recommend anyone looking for a current account to choose Halifax. Reviewed on: 10th May 2017

Great!

Amazing service! When I have not authorised payments they get them returned within 24 hours. The least greedy bank I have used and fast incoming payments. Always helpful and friendly customer service. Will never switch to another bank. Reviewed on: 10th May 2017

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