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Halifax: Current account reviews

Name: Current account
Rating: 4.18 (982 reviews)

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4.18

Based on 982 reviews, last reviewed 24th Apr 2026

133% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

Very good, easy to use, helpful and quick at respond... Very good, easy to use, helpful and quick at responding Reviewed on: 22nd April 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (982)

Good bank

Amazing bank and the customer service is great Reviewed on: 8th November 2017

Convenient account

Stress free and easy to transfer my account to Halifax building society. Plus I received £100 for switching. Reviewed on: 8th November 2017

Easy to use

This account is easy to operate using online banking or branch. I get a monthly reward as well as other benefits including travel insurance. All direct debits operate as they should I ha s no problems and would recommend this account. Reviewed on: 8th November 2017

Could be better

I have been a customer of the Halifax from the age of 11. I am now 45. Loyal! However, disappointing that this is very one sided. I receive 0% interest in my current account and get no other benefits. Reviewed on: 8th November 2017

Their service is very esay to use.

I find the lay out of the app very user friendly. I confidently move my money about. Instore feels like a family rather than a bank. You are welcomed in and the servers aren't pushy or over friendly. Reviewed on: 8th November 2017

no rewrd for loyalty

been with halifax for over 18 years. absolutely no reward for loyalty. I have a good credit rating. no offer on credit cards or loans. nothing. Now pushing saving adverts in my face on my banking app. not impressed Reviewed on: 8th November 2017

Excellent

Good customer service, overdraft and perks such as cashback on spending and £5 a month bonus for staying in credit all month. Reviewed on: 8th November 2017

Never had any complaints

Have been banking with Halifax since i was 16 and have always found them to be professional and helpful with no complaints. I have always find customer service very good and they have dealt with my inquries quickly with English based customer services meaning no communication difficulties (not always the case in banking). Reviewed on: 8th November 2017

great bank

i have been with the halifax bank for many years and have never experienced any problems with my account even with the more recent online banking Very happy using them Reviewed on: 7th November 2017

poor

not good service and they are not clear with anything Reviewed on: 6th November 2017

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