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Halifax: Current account reviews

View other Halifax products
4.27
Based on 988 reviews, last reviewed 21st Aug 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026
d.orchard's avatar
d.orchard

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam
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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

Good bank

3
Good bank with friendly staff and good products Reviewed on: 8th November 2017
Brian's avatar
Brian

easy to use website, great perks for joining & regular monthly benefits

5
The website is user-friendly and easy to navigate. I initially moved as offering £150 to new customers, but am happily keeping my account for a while now and enjoying the regular £3 monthly cashback. Reviewed on: 8th November 2017
Laura Cumbor's avatar
Laura Cumbor

Simple app, low fees for transfers

5
Easy branch expérience, refund when calling from abroad of phone costs, simple app, easy log on, low fees for international transfers Reviewed on: 8th November 2017
Matthew Woodhouse's avatar
Matthew Woodhouse

Awesome Mobile App

5
The banking App is really easy and efficient to use and as I also have a mortgage, credit card and insurance with them the information and balance on these is also available when i log-in. Really simple and clear. Reviewed on: 8th November 2017
Lorna Gross's avatar
Lorna Gross

Never let me down

5
Always monitor my payments, and if high or suspect, example, I was on a trip to Egypt and I was buying some jewelry, started payment and got a call from Halifax to check that it was me. I was impressed, and I have always had excellent service from, only minus, not enough high street presence. Reviewed on: 8th November 2017
Robin Howden's avatar
Robin Howden

Excellent customer service

4
I switched account from Barclays as I was not happy with their customer service and general in branch experience. I have found the staff and service I have received at Halifax to be excellent. They recently dealt with a complaint I had extremely well taking ownership and handling to my satisfaction. Reviewed on: 8th November 2017
Wendy Oliver's avatar
Wendy Oliver

Good bank

5
Amazing bank and the customer service is great Reviewed on: 8th November 2017
Sara Rosa's avatar
Sara Rosa

Convenient account

4
Stress free and easy to transfer my account to Halifax building society. Plus I received £100 for switching. Reviewed on: 8th November 2017
Valerie Rudd's avatar
Valerie Rudd

Easy to use

5
This account is easy to operate using online banking or branch. I get a monthly reward as well as other benefits including travel insurance. All direct debits operate as they should I ha s no problems and would recommend this account. Reviewed on: 8th November 2017
Pauline Armstrong's avatar
Pauline Armstrong

Could be better

2
I have been a customer of the Halifax from the age of 11. I am now 45. Loyal! However, disappointing that this is very one sided. I receive 0% interest in my current account and get no other benefits. Reviewed on: 8th November 2017
Jane Caunce's avatar
Jane Caunce

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