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Halifax: Current account reviews

4.27
Based on 988 reviews, last reviewed 21st Aug 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026
d.orchard's avatar
d.orchard

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current account now

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Halifax Current account reviews (988)

Monthly Payment for your Credit Card

5
Great current account, £5 per month plus cashback when you use your debit card. and most of all, no monthly or annual fees! Reviewed on: 6th November 2017

Good

4
Been with Halifax for 10 years and they've never let me down. Very helpful over the phone. Reviewed on: 6th November 2017

Works well!

5
Quick easy transactions. Lovely to have a local branch in case! Reviewed on: 6th November 2017

Always A***

5
I have been a Halifax customer most of my life, the reason being that I have never had any reason to change! Everything is really simple, from paying in cash and cheques to their excellent online banking system. Staff in branch are always contactable directly unlike some other major banks where you are required to go through an automated systeme. Reviewed on: 6th November 2017

Service

4
They actually listen to what the customer has to say then usually or at least in my case do what the customer wants to be done with no problems. Reviewed on: 6th November 2017

awesome customer service

4
the staff are always helpful and will go the extra mile Reviewed on: 6th November 2017

current account that pays £5 a month

4
a friendly company that we have been with for years, gives us £5 a month if we stay in credit Reviewed on: 6th November 2017

Great bank overall

5
I have been a Halifax customer for many years and always get a warm welcome when I go into branch. They take security seriously and keeping my details and money safe is a top priority. Using their online banking facility is effortless and they extra security questions I have to answer leave me feeling reassured. Reviewed on: 6th November 2017

An easy switch and easy online account to use!

5
I switched to Halifax fairly recently and was delighted to be given £125 for doing so! The main thing I love about my Halifax current account is that using online banking is super easy!!! It is a great for anyone who struggles with fiddly log on processes. Reviewed on: 6th November 2017

Lousy interest

1
Appalling interest rates. Closed web account which gave better rate and converted it into pretty much zero interest. Reviewed on: 6th November 2017

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