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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.14

Based on 939 reviews, last reviewed 5th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (939)

Review of the Halifax, Current account:

Life-long Halifax customer worried about future banking

I have been a life-long Halifax account holder, I hold a few accounts with them including savers and current accounts. They are easy to manage online if you are a little tech savvy, nothing too complicated however where they fail to deliver in my eyes is 1) Interest rates 2) Catering for the older generation 3) Lack of physical banks. While I am generally satisfied with their services for my own personal needs there are improvements needed for sure. Their interest rates are measly and almost non existent, going down year on year, you should be rewarding your customers for choosing your services not insulting them. Next while online and digital banking is convenient, it's not a one size fits all kind of deal and will undoubtedly leave the older generations and less savvy behind who may face great life struggles without easy access to their cash. This brings me onto my next point lack of physical banks, this is a by-product of banks going digital and closing down branches in favour of the ever pushy agenda of going completely digital (and eventually cashless it would seem). I will note that it's not just Halifax doing this but the majority of banks are doing the same, this is something that really concerns me and will most certainly do more harm than good so lets not try to fix a system that isn't broken, it works for everybody the way it is, a mix of cash and digital. Furthermore becoming reliant on digital technologies for our daily lives could be disastrous if such systems fail, face security breaches or hacks, power outages etc. Overall despite this review having a generally negative overtone, I will emphasize that as a customer of Halifax, I have never had any issues with them or needed to contact them or complain about anything but there are things that I am not happy with and concerned about as mentioned. Reviewed on: 24th August 2024

The customer service team is extremely waste.

The customer service team is extremely waste. They do nothing but waste your time when you contact them for anything. Whether it’s chat service or over the phone calls. I had to cancel my credit card cuz of their poor customer service. Will not recommend Halifax to anyone Reviewed on: 10th April 2024

Halifax is a good bank and always ready to help cust...

Halifax is a good bank and always ready to help customers Reviewed on: 9th April 2024

The best bank for a simple current account, they hav...

The best bank for a simple current account, they have always been helpful and easy to use on their app. Reviewed on: 29th March 2024

Help always available, easy to use app, always conta...

Help always available, easy to use app, always contact you if something doesn’t look right on your account Reviewed on: 27th March 2024

I like HALIFAX bank Customer service very good excel...

I like HALIFAX bank Customer service very good excellent Reviewed on: 16th March 2024

One of the only local banks that have a premises whe...

One of the only local banks that have a premises where you can talk to someone. Long may it continue Reviewed on: 15th March 2024

good bank to deal with, i still have a local branch...

good bank to deal with, i still have a local branch which i do use Reviewed on: 13th March 2024

hi i would like to win 1000f everything gong up so t...

hi i would like to win 1000f everything gong up so that is wy i woild win Reviewed on: 12th March 2024

Excellent for a simple account.

Excellent for a simple account. Easy to use and transfer money and pay bills Reviewed on: 12th March 2024

Absolutely disgusted by Halifax bank I have been goi...

Absolutely disgusted by Halifax bank I have been going through a divorce where have to pay my ex wife a lot money ever month what but me in to my overdraft and each month and when I speak to them there advise there nothing there can do as legal I to pay back the money in my over draft but legally I need to pay my ex wife… there have taken the humanity out of bank there process are inhumane and there say I have the same conversation over and over again well of course I do I example me situation each time and there say there nothing there can do now I been told by a judge that I need to sell me house to pay my ex wife I stop paying her to stop going in to my overdraft so now I have no wife no house and I’m going back to overdraft absolutely disgusting Reviewed on: 12th March 2024

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