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Halifax: Ultimate Reward Current Account reviews

3.92
Based on 97 reviews, last reviewed 3rd Apr 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
25%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
12%

Latest highest rating:

5

Very good my bank I like my bank,I am very happy used Reviewed on: 3rd April 2025
Ndou A's avatar
Ndou A

Latest lowest rating:

1

Registered disabled not a priority, . Registered disabled , paid for this service for years, couldn't review as not had to use before.Didn't communicate , lied, left a Registered disabled ... Read more Reviewed on: 29th December 2024
Amanda Casey's avatar
Amanda Casey

About this product

The Halifax Ultimate Reward Current Account charges a monthly fee, offering a range of rewards including cinema tickets and digital magazines. Account holders can enjoy various additional benefits. These include travel insurance, breakdown cover, mobile phone insurance and home emergency cover.

Choosing the right rewards account can be difficult. It’s important that you will benefit from the rewards on offer and are able to meet the criteria to receive them. It’
...

Halifax Ultimate Reward Current Account reviews (97)

Review of the Halifax, Ultimate Reward Current Account:

I have had this card for a number of years.

1
I have had this card for a number of years. The home emergency is very very poor. They keep telling you that a plumber is coming and they don’t come. I’ve now been waiting over two days to have a leak fixed on my sink. I would not recommend the ultimate reward card very bad service. Reviewed on: 11th January 2024

The current Account in the market

5
Everything you need Halifax rewards current Account has it for you. Reviewed on: 16th March 2023

Very poor level of service with phone repairs

1
I am an ultimate reward costumer for over 15 years and I needed a mobile phone repair. They have sent me to a shop in Wimbledon who used third party screen. I can’t use my phone anymore. The screen is constantly black, I can’t reply to the calls and the battery goes flat very quickly, it is a rip off. I will not recommend the ultimate reward and I am moving to another bank. BE AWARE DO NOT PAY FOR THEIR RIP OFF ULTIMATE ACCOUNT FWATURE. Reviewed on: 19th February 2023

been with them for years

4
Loyal to Halifax as they have always been good in my many years banking with them, this account comes with perks that I have used and appreciate Reviewed on: 2nd February 2023

V good banking

5
Best bank by far. Never any issues and always there to help. Reviewed on: 24th January 2023

Everything I need

5
It's a fantastic account to have. I couldn't do without the benefits which come with it. It's a small amount to pay to know I'm protected with my phone or car. I have recommended to many friends and family. Reviewed on: 10th January 2023

Pointless benefits

1
The one time that I needed the home emergency service (burst pipe), no one picked up the phone for 45 min. so had to deal with it myself. The email address on the recorded message did not work to submit the claim. There is no other method of contact available. I am switching to another provider for a packaged account as this is total waste of money. Blocking customers' ability to contact the organisation for service provision and complaints is becoming a trend, with various excu... Reviewed on: 4th January 2023

Very good benefits

5
When looking to switch bank accounts I had so many choices but my mother in law recommended them as she had no problems with them like I had with other banks. Reviewed on: 13th August 2022

Allways their to help

5
Sort problems out on line banking Reviewed on: 17th May 2022

Amazing services brilliant

5
Love Halifax bank lovely staff and service very helpful and understanding always happy to help and on hand anytime will be closing my incompetence Triodos account and just going to use this account from now on Reviewed on: 17th March 2022

Awesome bank service

5
I love this account always very helpful and understanding lovely people in the branch and very honest same as the customer service online and over phone of opened this account with no problem and I'm going to close my incompetent account Triodos and use this one only Reviewed on: 16th March 2022

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