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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (334 reviews)

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4.83

Based on 334 reviews, last reviewed 5th Feb 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

I would like to thank Lana Beech at Hanley Economic... I would like to thank Lana Beech at Hanley Economic Building Society for her excellent support throughout my mortgage application. Lana was consistent... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (334)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommend

Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Great service from the Hanley

My experience with The Hanley has been faultless. They great communicators and documentation is clear and well presented. Reviewed on: 5th February 2025

Plus 1 customer service always!!

Always have plus 1 customer service at any of the Hanley Branches I visit. I have also just had a quick phone call with regards to a retention product & Sherry was very knowledgeable and professional. She gave me all of my current mortgage figures/balances & platformed when I should hear about the upcoming rates that will be relevant to my mortgage when it is due. Reviewed on: 5th February 2025

Excellent remortgage experience

A remortgage done very quickly and without and problems Reviewed on: 31st January 2025

A company who values their clients

We have recently secured a second product with the Hanley after a successful 2 years of self build mortgage borrowing. This process has been challenging for both the mortgage company and ourselves as clients. Specifically, Lana, our advisor, and Danielle and Lauren in Underwriting were particularly supportive and helpful throughout and without their knowledge, expertise and a great deal of patience, we wouldn't have got through to mortgage offer stage. The Hanley have worked with us to find a suitable product and it felt like a collective process rather than one in which suits the lender only. Thank you for having a 'big picture' approach to lending, something we very rarely see these days. Reviewed on: 29th January 2025

Their mortgage adviser was very friendly, profession...

Their mortgage adviser was very friendly, professional and took the time to explore our needs. Reviewed on: 27th January 2025

Great service, Hanley did my remortgage last year an...

Great service, Hanley did my remortgage last year and I couldn’t recommend them more. Friendly staff and knowledgable mortgage advisers. Reviewed on: 26th January 2025

Excellent Mortgage Products & Customer Service

I initially contacted Hanley because I was attracted by their mortgage products which were very competitive at the time I applied. I received excellent customer service from start to finish with the processing of my mortgage application. The staff were always polite, friendly, very knowledgeable and nothing was too much trouble. Special thanks to Stacey for pulling out all the stops to arrange my mortgage appointment at short notice, and to Lana for expertly guiding me through the process. Reviewed on: 23rd January 2025

Super friendly and knowledgeable staff

Super friendly and knowledgeable staff Reviewed on: 20th January 2025

Excellent staff.

Excellent staff. Vicki was absolutely amazing. Reviewed on: 18th January 2025

I have recently taken my mortgage to Hanley Economic.

I have recently taken my mortgage to Hanley Economic. The service and advice has been superb. Reviewed on: 17th January 2025

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