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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (310 reviews)

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4.81

Based on 310 reviews, last reviewed 15th Dec 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Had a mortgage telephone call with one of the adviso... Had a mortgage telephone call with one of the advisors Jane Longmore, lovely lady helped out a lot with all information as were first time buyers Reviewed on: 15th December 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (310)

Review of the Hanley Economic Building Society, Mortgages:

Outstanding service from Lana Beech and the Hanley Economic team

Lana has been incredibly helpful, friendly and prompt in dealing wth our buy to let mortgage which we were pushing to get over the line before the financial year. What can I say - they did it! The valuation was booked in within a couple of weeks and everything went smoothly. For anyone reading this I would recommend The Hanley and also Tinsdills (Andrew Burrows) who worked hard to get this done within the limited time frame we had. Thank you Reviewed on: 30th March 2023

Great work

Great customer service. Available and coherent and organised! Well done Reviewed on: 17th April 2025

Wonderful people work there, so friendly and efficient.

Wonderful people work there, so friendly and efficient. They took all the fears I had away when I was re mortgaging after my divorce. They have a feel of old school customer service, like I mattered not that I am just a number Reviewed on: 17th April 2025

Local company with fantastic staff.

Local company with fantastic staff. Reviewed on: 11th April 2025

Grateful thanks to Hanleys..

I was pleased and grateful to my broker for finding Hanleys and to be given a lifetime mortgage when some places would not offer because of being over 80. Having been evicted by developers I was unable to find anywhere to rent . My phone calls have always been answered swiftly and in a polite and friendly manner. Reviewed on: 10th April 2025

Helpful and informative service in securing the Morg...

Helpful and informative service in securing the Morgage from HEBS Reviewed on: 10th April 2025

A great rate of interest on my variable mortgage.

A great rate of interest on my variable mortgage. Very understanding when my circumstances changed a week nefore mortgage was due to finalise! Reviewed on: 9th April 2025

I have had a mortgage with Hanley Economic Building...

I have had a mortgage with Hanley Economic Building Society for over 10 years, and I have always had excellent service. They keep me informed at every step, and have very competitive rates. Reviewed on: 9th April 2025

I have had a mortgage at an excellent rate.

I have had a mortgage at an excellent rate. Whenever I have contacted them they have always been helpful and solved any issues. Reviewed on: 9th April 2025

Helpful kind staff helped me buy my first house

Helpful kind staff helped me buy my first house Reviewed on: 9th April 2025

Good service.

Good service. Minimal waiting times, when calling via phone Reviewed on: 9th April 2025

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