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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (312 reviews)

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4.81

Based on 312 reviews, last reviewed 12th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Professional Mortgage Advisors Jane was a very informed advisor who was always very responsive and helpful Reviewed on: 12th January 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (312)

Review of the Hanley Economic Building Society, Mortgages:

I have had excellent service from Jane in helping me...

I have had excellent service from Jane in helping me take out a later life mortgage. She is knowledgeable and understanding through the whole process. I can recommend the service received from Jane at the Hanley Ecconomic. Reviewed on: 7th January 2025

I meeting in person would be more preferred before m...

I meeting in person would be more preferred before my renewal of mortgage.. Reviewed on: 26th March 2025

Reply from Hanley Economic Building Society Please contact our Mortgage Retention Team on 01782 255000, selecting option 2 then 3. We will then work with you to to arrange this for you, where possible. Thank you. Response date: 27th March 2025

Mortgage renewal was simple and quick to complete

Mortgage renewal was simple and quick to complete Reviewed on: 26th March 2025

Needed a re-mortgage

Needed a re-mortgage - it took about 2 months to put it in place - staff were informative and very friendly throughout. Very pleased. Reviewed on: 26th March 2025

Hanley have been brilliant mortgage providers.

Hanley have been brilliant mortgage providers. I love that they have the human touch threaded through every stage. They see you as a person, not just another number. Reviewed on: 26th March 2025

3 re-mortgages later

I've been with The Hanley for over 6 years and they've always been competitive when it comes to mortgaging. The process has been straight forward to follow and I've been happy with the service. Reviewed on: 26th March 2025

Excellent customer service

I’ve been a customer of HEB for many years. I have always found their customer service first class. Reviewed on: 26th March 2025

The staff are helpful, patient and explain things well.

The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025

The perfect mortgage

With the previous mortgage lender we were stuck in a limbo of high variable interest rate not linked to the BoE. With Hanley we've found the perferct offer linked to the BoE base rate. Reviewed on: 26th March 2025

I have a very good feedback, and very easy to work w...

I have a very good feedback, and very easy to work with you and good services. Reviewed on: 26th March 2025

friendly, helpful, knowledgeable people and good deals

Always dealt with any queries in a friendly helpful manner and no having to talk to a robot/computer, it’s always a real person I spoken to. At each renewal time for my mortgage they’ve offered a competitive deal so I’ve always been with them Reviewed on: 26th March 2025

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