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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (308 reviews)

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4.81

Based on 308 reviews, last reviewed 2nd Jun 2025

45% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Superb support throughout the application process. I scoured the market for an equity release product that suited my needs for over a year and eventually found the Hanley. They recognise that people m... Read more Reviewed on: 2nd June 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (308)

Review of the Hanley Economic Building Society, Mortgages:

So helpful when in hard time and staff were been ama...

So helpful when in hard time and staff were been amazing and so understanding excellent Reviewed on: 9th April 2025

Excellent customer service

I’ve been a customer of HEB for many years. I have always found their customer service first class. Reviewed on: 26th March 2025

The staff are helpful, patient and explain things well.

The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025

The perfect mortgage

With the previous mortgage lender we were stuck in a limbo of high variable interest rate not linked to the BoE. With Hanley we've found the perferct offer linked to the BoE base rate. Reviewed on: 26th March 2025

I have a very good feedback, and very easy to work w...

I have a very good feedback, and very easy to work with you and good services. Reviewed on: 26th March 2025

friendly, helpful, knowledgeable people and good deals

Always dealt with any queries in a friendly helpful manner and no having to talk to a robot/computer, it’s always a real person I spoken to. At each renewal time for my mortgage they’ve offered a competitive deal so I’ve always been with them Reviewed on: 26th March 2025

Amazing Service

All the Mortgage Advisors are friendly, understanding and extremely experienced and helpful. I feel I can trust their advice and expertise. The service in general is professional, timely and communicative. Reviewed on: 26th March 2025

Easy to deal with

Easy to deal with and understanding of customer needs Reviewed on: 26th March 2025

Highly recommend

Great experience all round - top customer service and good prices Reviewed on: 26th March 2025

First class personalised service

First class personalised service from a Society which cares for its members. Mortgage advisers help you through every stage of the process and follow up afterwards. Reviewed on: 25th March 2025

Always great customer service

Always great customer service and it was easy to discuss and arrange my mortgage and when i needed to extend my fixed rate for a further two years. Reviewed on: 25th March 2025

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