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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (203 reviews)

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4.85

Based on 203 reviews, last reviewed 7th Jan 2025

56% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

3 star

2 star

Latest highest rating:

5

I have had excellent service from Jane in helping me... I have had excellent service from Jane in helping me take out a later life mortgage. She is knowledgeable and understanding through the whole process.... Read more Reviewed on: 7th January 2025

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (203)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommend

Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Reviewed on: 2nd October 2024

Ideal for my needs.

I was recommended the retirement mortgage by a good friend who had just taken one out herself with the Hanley. Jane Longmore handled her application. Jane also handled my application . ....She was pleasant ,polite and professional. Guided me through the whole process patiently. It was easy to get in touch with her when I needed , by both email and telephone. She always responded promptly. I am now in my new home I would not hesitate to recommend the Hanley to others looking for a mortgage. Reviewed on: 10th December 2021

Fantastic service

As a first time buyer, I was clueless when it came to the process of buying a house and getting a mortgage. Jane at The Hanley was there every step of the way to support me with my application to ensure I was able to secure my AIP and ultimately the mortgage that had allowed me to buy my first home. The customer service from Jane and the team is second to none. Thank you again for your support and dedication during what I am sure has been one of the busiest times, it has really been appreciated. Reviewed on: 29th November 2021

Reply from Hanley Economic Building Society Thank you for leaving such a wonderful review, we will certainly share this with Jane and the rest of the business. Congratulations on purchasing your first home, we wish you many happy years there! Response date: 30th November 2021

Self build mortgage

I searched the market directly myself and via specialist brokers and the best deal I could find for self build was with Hanley. Furthermore dealing with the team there to get the mortgage set up was thorough but simple, they were very helpful and proactive throughout. We just need to get the house built now!! Reviewed on: 1st November 2021

Great service and products

It's been a great experience working with the Hanley. It can be a real challenge in navigating all of the documentation and options available. I dealt with Lana who is exceptional at being by your side helping to guide you through the process. She's patient, calm and so knowledgeable and I feel is a reflection of the Hanley Economic culture. I feel in safe hands and would recommend them (and Lana) to anyone. Reviewed on: 15th October 2021

Very reassuring building society to be part of

10/10 for the service provided by Jane Longmore when we applied for a mortgage. Couldn't ask for better. Overall rating only 4 stars because there were a couple of hitches involving the Hanley underwriters which were unnecessary and caused us significant stress at critical times during the application. However, it's good to be part of this Society now. Reviewed on: 11th October 2021

Excellent service from Jane

From the very first telephone conversation right through to our Mortgage acceptance Hanley Economic have been so easy to deal with. Jane Longmore who dealt with us from that initial telephone conversation has not only shown how Professional and efficient she is at her job, she has also been very friendly and helpful in understanding our needs and indeed when technical support was needed was there to assist us with that also. We would certainly recommend Hanley and are thoroughly satisfied with the service and product we received. Reviewed on: 4th October 2021

Sound honest advice

From the first telephone call to the latest Jane Longmore was helpful and very professional.She explained every option in detail and made sure I chose the right product to suit my requirements.Overall we are very pleased and grateful for the service we received. Reviewed on: 24th September 2021

Brilliant Service 5*

Lana offered great service from the start of the application and throughout what became a complicated and drawn out sale. Very quick to respond to any query I had and any advice required. Explained everything in an easily understandable way to a first time buyer - would highly recommend!! Reviewed on: 8th September 2021

Reply from Hanley Economic Building Society Thank you very much for your review, we will certainly share this with Lana and the business. Response date: 30th November 2021

Efficient effective service from my adviser Anna

The Hanley help me with a mortgage offer as an existing customer moving house. They have been extremely helpful and diligent in their dealings with me and found a product that worked for my needs. Reviewed on: 24th August 2021

Friendly and supportive

We recently had a mortgage with the Hanley which I felt was a smooth and easy process. As we are fist time buyers Jane explained everything to us in detail and nothing was ever too much trouble. She made us feel comfortable every step of the way. Reviewed on: 19th August 2021

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