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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (310 reviews)

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4.81

Based on 310 reviews, last reviewed 15th Dec 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Had a mortgage telephone call with one of the adviso... Had a mortgage telephone call with one of the advisors Jane Longmore, lovely lady helped out a lot with all information as were first time buyers Reviewed on: 15th December 2025

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Hanley Economic Building Society Mortgages reviews (310)

Review of the Hanley Economic Building Society, Mortgages:

Excellent Customer Service for a first time buyer

My son applied for a mortgage with the Hanley as a first time buyer. Jane Longmore was his Mortgage Advisor. From my observations Jane explained the requirements and responsibilities of buying a home and guided my son through the various stages from application to approval. Buying a house is not straight forward but with the help of Jane and the obvious teamwork at the Hanley the various obstacles were overcome. My son has recently completed the purchase of his house and is delighted with the help that he received from the Hanley. Thank you very much. Reviewed on: 9th May 2019

Had a mortgage telephone call with one of the adviso...

Had a mortgage telephone call with one of the advisors Jane Longmore, lovely lady helped out a lot with all information as were first time buyers Reviewed on: 15th December 2025

A very helpful and thorough mortgage advisor

A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Superb support throughout the application process.

I scoured the market for an equity release product that suited my needs for over a year and eventually found the Hanley. They recognise that people may use savings to fund their living expenses instead of drawing income - and are therefore willing to look at assets (e.g. pension funds) when reviewing affordability. The advisor on my case, Jane Longmore, was absolutely fantastic - friendly, helpful and efficient. She supervised and guided throughout the whole process until a successful conclusion. Reviewed on: 2nd June 2025

Fantastic mortgage support

I contacted Hanley Economic directly for some mortgage advice after I had some issues going through a broker. I dealt with Lana Beech who heard my situation and was straight on the case to sort my mortgage. It was quick, efficient and pain free! A huge thank you to Lana for her support and fantastic communication. Reviewed on: 7th May 2025

Superb customer service.

Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley Economic to anyone for their customer service and their competitive products. Reviewed on: 28th April 2025

Always get a friendly and efficient service

Always get a friendly and efficient service Reviewed on: 19th April 2025

They are always helpful.

They are always helpful. They have respond isssues quickly, and given good advise Reviewed on: 17th April 2025

Very helpful staff in agreeing our best tracker deal...

Very helpful staff in agreeing our best tracker deal which was market leading and still is Reviewed on: 17th April 2025

Best Service

I have the best mortgage rate and customer service from Henley for years now. Reviewed on: 17th April 2025

Mortgage arrangement was an easy process.

Mortgage arrangement was an easy process. Changes to mortgage rates are clearly set out. Easy process to continue mortgage at a preferred rate. Reviewed on: 17th April 2025

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