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Hanley Economic Building Society: Savings reviews

4.82
Based on 558 reviews, last reviewed 29th Jan 2026
6900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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1%

Latest highest rating:

5

The staff team in the Hanley Economic branches in Bi... The staff team in the Hanley Economic branches in Biddulph and Festival Park are always friendly helpful, professional and informative. Reviewed on: 29th January 2026
Paul Bradford 's avatar
Paul Bradford

Latest lowest rating:

1

HanleyEBS is an administrative disaster Setting up my savings account in 2023 was a nightmare. The administration of HEBS was clearly way overstretched and the service was terrible - I lost ... Read more Reviewed on: 5th May 2025
Jenny F's avatar
Jenny F

About this product

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hanley Economic Building Society Savings reviews (558)

Review of the Hanley Economic Building Society, Savings:

Great savings rate and easy to contact and speak to...

5
Great savings rate and easy to contact and speak to a local employee. Reviewed on: 18th April 2025

Friendly staff, local society, local offices

5
Friendly staff, local society, local offices Reviewed on: 19th January 2026

Excellent customer

5
Excellent customer service Branch Saver falling behind on interest rate. Reviewed on: 19th January 2026

Friendly and helpful

5
Friendly and helpful staff in branch and easy to use app. Reviewed on: 19th January 2026

Excellent service

5
Excellent service and security of mutuality Reviewed on: 19th January 2026

general comment

5
generally good, no problems encountered Reviewed on: 19th January 2026

Friendly local building society.

5
I've been with The Hanley for over forty years and they have helped me so much during that time with both savings and mortgage. They are local, convenient and always helpful and always provide an excellent service.. Reviewed on: 19th January 2026

Whichever branch we have attended in Stoke-on-Trent...

5
Whichever branch we have attended in Stoke-on-Trent we have always found the staff pleasant and helpful. Reviewed on: 19th January 2026

The staff have always been very helpful and the info...

5
The staff have always been very helpful and the information they gave was clear and useful. They are always personable and appreciate good humour. Reviewed on: 19th January 2026

Polite and efficient service over the telephone.

4
Polite and efficient service over the telephone. Only an average interest rate. Reviewed on: 19th January 2026

I like dealing with the friendly and knowledgeable s...

5
I like dealing with the friendly and knowledgeable staff Reviewed on: 19th January 2026

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