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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.16 (638 reviews)

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3.09

Based on 638 reviews, last reviewed 22nd Nov 2024

26% decrease in 5 star reviews

in the past 90 days

57% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

2

Loyalty means nothing Been with them for 5 years, suddenly they “can’t” renew my insurance but will not tell me why. “It’s not on the system” there’s no explanation whatsoe... Read more Reviewed on: 22nd November 2024

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (638)

looking after my daughter

as a newly qualified driver, who has had a bump on the motorway, the company is taking good care in this difficult time Reviewed on: 29th August 2016

Lack of communication between colleagues

I am pleased with my product although when ringing to get a cover note I was passed through 5 different people before finally resolving the issue Reviewed on: 29th August 2016

value for money and reliable

they are around the cheapest i have found for my car insurance , whenever i have needed to contact them it has been easy and hassle free. Reviewed on: 29th August 2016

REALLY HELPFUL

GO OUT OF THEIR WAY TO HELP YOU. QUICKLY PICK UP THE PHONES. SORT OUT QUERY WITHOUT MUCH HASSLE. Reviewed on: 28th August 2016

Annual renewal after no claims went up 50%!

Ridiculous after 3 years my annual increase suddenly shot up 50%, letter said it was with final discount, when I ring to query they immediately bring it down to within £5 of my previous years monthly payments, Will def be looking elsewhere on renewal I dont like the underhand tactics. Reviewed on: 28th August 2016

Good customer service

Have been with hastings 3 years with no issues. Always fa service when i call up Reviewed on: 27th August 2016

Car Insurance

Easy to start the policy, cheapest available for a young driver. Reviewed on: 26th August 2016

Eventually got the good price

My renewal premium was so high it was ridiculous so I went on line got a new quote which was 40% less so I stayed with my original policy Reviewed on: 25th August 2016

Excellent service at competitive prices.

Like most people, I always check around each year for the best prices on Car Insurance. This year for the 1st time in quite some time there was a very clear winner in terms of lowest cost, and that was Hastings. It was a very simple online process and easy to set up monthly direct debits. Not only that, but it was an equally staggered monthly payment - and not a larger amount upfront as 1st payment, followed by ANOTHER payment within a few weeks. Recommended. Reviewed on: 24th August 2016

Cheapest quite every year

Luckily I have never had to claim on my insurance but I shop around every year and have stayed with hastings for several years now. Only issue i had was call waiting times on a premium number to change details but have since resolved this with getting a none premium number. Reviewed on: 23rd August 2016

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