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Hinckley & Rugby Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.47 (365 reviews)

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4.55

Based on 365 reviews, last reviewed 11th Feb 2025

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

78%

Latest highest rating:

5

Hinckley and Rugby service has been excellent. Hinckley and Rugby service has been excellent. They are super fast, and they are flexible to accommodate your circumstance. You are sure to get a deal... Read more Reviewed on: 11th February 2025

Latest lowest rating:

1

Slow, poor value and unhelpful Took 8 months to arrange a remortgage, response to any communication always exceptionally slow and often asked to provide the same information multipl... Read more Reviewed on: 24th May 2024

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About this product

Your home is likely to be your largest financial purchase, so finding the right lender is key. We collect Hinckley & Rugby Building Society mortgage reviews to help you make an informed decision.

Hinkley & Rugby Building Society is a mutual organisation that provides a range of mortgage products. Before taking out a mortgage product, make sure that you’re confident with the terms, conditions and interest rates. Always contact the lender or an independent advisor if you have any questions or need help understanding your options.

Are you considering Hinckley & Rugby Building Society as your mortgage lender? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out what mortgage products homeowners have and how satisfied they have been throughout the term. Learn more about the customer service received and whether borrowers would recommend the lender to family and friends. All of this and more can be found in our Hinckley & Rugby Building Society mortgage reviews.

Did Hinckley & Rugby Building Society help you purchase your dream home? Share your experience with others by writing a review. Tell us why you chose Hinckley & Rugby Building Society. Did you feel supported throughout the application process? Has the Society kept you up to date with any important mortgage news and changes? Would you recommend your mortgage product to family and friends? Write a Hinckley & Rugby Building Society mortgage review today.

Hinckley & Rugby Building Society Mortgages reviews (365)

Review of the Hinckley & Rugby Building Society, Mortgages:

Very fast processing.

Very fast processing. I was expecting this to be taking more time but it was very fast. I am very pleased. Reviewed on: 10th December 2024

Reply from Hinckley & Rugby Building Society Hi Sangeeth, It’s great to hear you were pleased with the speed of our mortgage process. We are working hard to introduce efficiencies which make the process as smooth as possible for our members. Thank you for taking the time to pass on your feedback. Should you need any further assistance in the future please do not hesitate to contact our team. Response date: 11th December 2024

Excellent service.

I had some complicated questions about changing my mortgage and Karen Crudgington answered them quickly and with authority. I recommend HRBS to anyone as the rates are reasonable the service is outstanding. Reviewed on: 27th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st July 2023

Friendly, helpful, supportive

Really helpful assistant, fun, friendly, efficient and clear. Excellent help Reviewed on: 27th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st July 2023

Finalising my mortgage and offset savings accounts

Very professional and checked out all my concerns. My sure everything was in order before leaving the call Reviewed on: 26th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st July 2023

Very helpful

Got all the info I needed to progress my new mortgage Reviewed on: 25th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

Excellent service

Simone Jones (Contract Variations Assistant) was very helpful during my call. She handled my enquiry in both an efficient, yet friendly way and took time to ensure that I fully understood what I needed to know. Excellent customer service. Reviewed on: 25th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

very friendly and efficient

Most of the time I have been completely satisfied with the service - however on a few occasions I have been promised call backs and they never happened at all. Reviewed on: 24th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th July 2023

Friendly/Helpful Staff

I would recommend this building society as I found them extremely helpful in my hour of need they dealt with the dilemma I found myself in quicker and efficiently with their no fuss attitude Reviewed on: 22nd July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th July 2023

Great company

Very kind and helpful staff, always easy to talk to, and always ready to help. Reviewed on: 21st July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th July 2023

Confirmation

I was contacted to say my money was received and email confirmation I requested was sent promptly. Always lovely, polite and efficient service from H&R Reviewed on: 20th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st July 2023

Brilliant

I have been dealing with H & R for a long time and staff always friendly always want to help and go above and beyond to help you to the best of their abilities. Reviewed on: 19th July 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 21st July 2023

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Hinckley & Rugby Building Society: Mortgages reviews

63% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Mortgages reviews (365)

Very fast processing.

Excellent service.

Friendly, helpful, supportive

Finalising my mortgage and offset savings accounts

Very helpful

Excellent service

very friendly and efficient

Friendly/Helpful Staff

Great company

Confirmation

Brilliant

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