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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Very likely

Visited the nuneaton branch to open accounts on both occasions the staff were very polite and helpful . Reviewed on: 5th July 2022

Understood our needs and how to fulfil them

Very friendly helpful professional staff Reviewed on: 4th July 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 5th July 2022

Renewing account

Very helpful staff pointing out that the rates were going up and sorted accounts for us Reviewed on: 29th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 30th June 2022

Helpful and friendly

Good experience, informative and efficient. Reviewed on: 28th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th June 2022

Helpful staff did everything required very quickly

Unfortunately branch no longer in own village but neighbouring one dealt with us very well & quickly Reviewed on: 28th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 29th June 2022

Visit to Rugby branch

The member of staff that served us was very helpful, courteous and knew the products well. very pleasant experience Thank you Reviewed on: 27th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th June 2022

The good old days

Amazing customer-client experience. Real people available on real telephone numbers. The whole set up is old school with a pass book etc. Its the good old days I remember. I am mid 50s. Reviewed on: 24th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th June 2022

Savings advice

Great friendly sound savings advice Reviewed on: 22nd June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd June 2022

Excellent

Came in one week, got all information required, opened account following week. Really good service. Reviewed on: 21st June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd June 2022

Change to better account

I moved my money to a new, similar account with a better interest rate. The assistant was polite, professional, friendly and efficient, with a good understanding of the details. I am very happy with the ease of organising the transfer. Thank you Reviewed on: 21st June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 22nd June 2022

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