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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

45% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Very good

Service was very good, polite and helpful. Reviewed on: 17th March 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021

Application Process

Very straight forward. Would have preferred bank transfer from Cheque issue for the investment. Reviewed on: 15th March 2021

Same as most banks

Ive had similar experiences in my other account‘s bank but all in all a good and quick visit Reviewed on: 9th March 2021

Reason to return

Excellent service would recommend to family and friends hopefully they get the same help in business as I have Reviewed on: 9th March 2021

Excellent and extremely efficient service

Cannot fault the service that we receive for the information we receive for our savings and excellent customer relations. Reviewed on: 9th March 2021

Always had good service.

Staff always helpful and polite when dealing face to face. Reviewed on: 9th March 2021

Helpful and friendly staff.

Staff member took considerable time, effort and patience to when opening 3 children savers accounts for my grandchildren Reviewed on: 8th March 2021

Easy experience, even though i messed up.

Got a phone call explaining what I had done incorrectly. Received new paperwork next day. Reviewed on: 8th March 2021

First class service

COVID rules applied, but service was crisp to the point and very helpful, whilst keeping safe during the transaction Reviewed on: 6th March 2021

excellent service from staff

excellent service from helpful, knowledgeable, friendly staff. Reviewed on: 6th March 2021

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