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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,627 reviews, last reviewed 12th Mar 2026
44% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a lovely experience ! I had a lovely experience the people behind the counter were absolutely great and so kind!! especially the man who served us he was very helpful Reviewed on: 12th March 2026
Sophie A's avatar
Sophie A

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1627)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019
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H&R Member Feedback

Friendly helpful staff

5
Very easy process which staff helped with and best of all I got to visit local and speak to someone face to face. Reviewed on: 8th October 2020
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H&R Member Feedback

Very easy and straightforward

4
Opened up an account for my new baby. Forms were handed to me and I was able to fill them out whilst I was in branch, therefore any questions could be easily answered. Account was opened on the same day and book received the following day Very efficient and friendly service. Reviewed on: 7th October 2020
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H&R Member Feedback

Trouble free opening up account with power of attorney

5
Very helpful staff who made my father and I very comfortable Reviewed on: 29th September 2020
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H&R Member Feedback

Account Opening

5
I was given excellent advice, excellent service and the seamless opening of an account. Very efficient, very professional Reviewed on: 29th September 2020
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H&R Member Feedback

First rate

5
All round excellent service. Telephone contact very good and would not hesitate to reccomend. Reviewed on: 21st September 2020
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H&R Member Feedback

excellent service, as always

5
All experience by post. Advised that bond is maturing, everything done promptly. Reviewed on: 17th September 2020
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H&R Member Feedback

Locally Advantageous

5
Offered the right type of saving accounts for grandchildren, with preferential rates of interest, and with friendly, helpful service to make the processing straightforward. Reviewed on: 12th September 2020
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H&R Member Feedback

Do not have online banking in 2020 - unbelievable

1
Poor service - will not accept your ID electronically including bank statements, passport and/or driving licence - how is this possible - I now have to send these as hard copies in the post with a danger of losing them - can you not move in to the 21st century - This is a waste of my time and yours unbelievable Reviewed on: 7th September 2020
Pete Thandi's avatar
Pete Thandi

Nice but old fashioned

4
Wanted to change my 120 day notice account to instant access Took along time and was admin heavy Done the same thing with national Building society took 10 mins in branch Having said that the staff were very pleasant Reviewed on: 4th September 2020
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H&R Member Feedback

Exceptional customer care

5
All my dealings with the staff at Nuneaton have been first class. They are without exception friendly, very efficient and caring particularly Carol who always goes the extra mile to help you. Many thanks. Top BS in my view. Reviewed on: 1st September 2020
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H&R Member Feedback

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