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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1627 reviews)

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4.85

Based on 1,627 reviews, last reviewed 12th Mar 2026

44% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I had a lovely experience ! I had a lovely experience the people behind the counter were absolutely great and so kind!! especially the man who served us he was very helpful Reviewed on: 12th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1627)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Good to get very prompt service including acceptance e-mail. Very reassuring.

Excellent and prompt service and during Lockdown. Reviewed on: 28th July 2020

Excellent

Courteous , professional and efficient. Reviewed on: 28th July 2020

Investing where the rates are best

The staff are very helpful and patient making you not feel under pressure. Reviewed on: 24th July 2020

Opening a new savings account

As with previous experience branch staff were very helpful and extremely efficient in setting up new savings bond and promptly returning passbooks Reviewed on: 22nd July 2020

Excellent Service

Very fast and efficient service Reviewed on: 15th July 2020

Always so customer focused

Once again it has been an excellent service with our application. I especially like that they let you know when your paperwork is with them, and how long processes take. It has been a reminder of how things should be done, when dealing with H&R Reviewed on: 15th July 2020

Branch experience

Staff new about products and provided friendly nformation Reviewed on: 8th July 2020

Efficient in trying times

Opening a new account was handled promptly and efficiently by pleasant staff with clear information. Reviewed on: 7th July 2020

Straight forward set up

After trying to open an account with a previous building society for a child in our care. The experience we had was straight forward and in complicated with simple to follow requests. Reviewed on: 1st July 2020

Usual excellent service

People knowledgeable and efficient. Always friendly yet professional. New account opened on the day requested and all paperwork promptly dealt with. Reviewed on: 22nd June 2020

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