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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1628 reviews)

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4.85

Based on 1,628 reviews, last reviewed 13th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

excellent customer service and knowledge excellent customer service and knowledge Reviewed on: 13th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1628)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Very Satisfied

Jade was both courteous and knowledgeable and overall it was a very satisfying experience to open my new account Reviewed on: 18th March 2020

Very helpful.

Very helpful staff members, very quick to open account, nothing bad to say thank you. Reviewed on: 13th March 2020

Well managed organisation and easy to deal with.

Our family chose to invest in HRBS because my wife's terminal care was in LOROS and we liked the thought of investment linked to charitable giving in favour of the hospice movement (including LOROS). The website and on-line voting system are good examples of the effectiveness of the way the Society does things. Neil Boorman. Reviewed on: 10th March 2020

Hinckley Branch

Friendly helpful staff and acceptable interest rates Reviewed on: 29th February 2020

just right for me!

We were given advise by Rachel at Broughton Astley branch. She wasn’t at all pushy but answered everything we ask and was most helpful. Reviewed on: 24th February 2020

Local business and brilliant service

Local branch staff are polite and efficient . Take time to speak to you. Lovely Reviewed on: 13th February 2020

Customer service

Service was excellent by the member of staff Reviewed on: 29th January 2020

Very good

Friendly, professional and didn’t rush. Reviewed on: 28th January 2020

A personal approach

Friendly and helpful staff make transactions with HRBS a pleasure Reviewed on: 28th January 2020

Perfect account

I wanted a basic account, one where money goes in, but not so easy to withdraw. (No plastic visa card). And good old fashioned customer service. Reviewed on: 28th January 2020

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