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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,630 reviews, last reviewed 13th Mar 2026
42% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I always have the best experience coming the Rugby B... I always have the best experience coming the Rugby Branch. All the staff are so friendly and so helpful every time always answers my questions and hel... Read more Reviewed on: 13th March 2026
Hannah J's avatar
Hannah J

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1630)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019
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H&R Member Feedback

Friendly and Efficient

4
Very efficient in opening a new account. No need for appointment, no waiting (unlike other Building Societies) Reviewed on: 17th January 2020
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H&R Member Feedback

Excellent service

5
Staff always efficient, professional and friendly. Everything explained clearly. Good literature and website. Reviewed on: 13th January 2020
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H&R Member Feedback

A good society to invest with

5
Always friendly and helpful at my local branch Reviewed on: 13th January 2020
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H&R Member Feedback

Very Good experience

4
The staff delt with my application very professionally and made it all as simple and painless as possible. Reviewed on: 13th January 2020
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H&R Member Feedback

Very likely

4
Quick and very helpful and informative , greeted with a smile Reviewed on: 30th December 2019
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H&R Member Feedback

Excellent service

5
Would highly recommend excellent service Reviewed on: 21st December 2019
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H&R Member Feedback

Efficient, helpful &friendly

5
I have been very happy with my dealings with Hinckley & Rugby Building Society and with the efficient service Reviewed on: 18th December 2019
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H&R Member Feedback

3 year fixed ISA account

4
Only just opened a three-year ISA, but all very smooth and efficient so far. Would have given 5 stars if I had more comprehensive experience to base it on. What’s more, when I rang up with a question, the phone was answered by a real person after a couple of rings - no automated menus to go through. Reviewed on: 18th December 2019
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H&R Member Feedback

New account

5
Very helpful to all my needs staff knowledgeable and friendly Reviewed on: 18th December 2019
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H&R Member Feedback

Very capable and quick to respond

5
Based on recent past experience with this company and to date: friendly, quick to respond, thorough and very professional. That also includes my experience in the Rugby branch as PoA and which decided me to proceed with my own savings this year. Reviewed on: 17th December 2019
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H&R Member Feedback

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