Write a review

Go to business site

Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1628 reviews)

View other Hinckley & Rugby Building Society products

4.85

Based on 1,628 reviews, last reviewed 13th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

excellent customer service and knowledge excellent customer service and knowledge Reviewed on: 13th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

Verified source

Visit provider site Read all reviews See your review

About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1628)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Not very friendly

I invested a considerable amount of money into the Hinckley &Rugby .The service that I received by the assistant manager was adequate.I felt that the customer service could be more professional and friendly.There was no welcome and a hand shake,no smile or a thank you for investing with us. Reviewed on: 13th December 2019

brilliant, helpful staff; great organisation

quick turn around of documents, very satisfied Reviewed on: 12th December 2019

Easy to set up

Staff were very helpful and gave straightforward information about the account, plus answered any questions clearly. Reviewed on: 12th December 2019

staff

Staff so helpful and friendly could not do enough for you Reviewed on: 12th December 2019

Friendly competent staff excellent customer experience

Request dealt with efficiently and promptly by helpful friendly staff Reviewed on: 10th December 2019

Easy process

Very easy to set up ISA. Good interest rate. Reviewed on: 9th December 2019

Very friendly service

Very helpful and polite friendly staff Reviewed on: 9th December 2019

Excellent customer service

Fantastic to phone, get an immediate reply and actually speak straightaway to someone willing to help without being passed from pillar to post! Thank you very much! Reviewed on: 6th December 2019

Excellent service

Professional and very helpful . Reviewed on: 6th December 2019

Efficient Building Society

Easy to communicate with and prompt response. Reviewed on: 6th December 2019

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from East Kilbride Credit Union 4.96 from 635 reviews
Extra Saver
from Sainsburys Bank 2.29 from 6 reviews
Savings
from Monmouthshire Building Society 4.87 from 2932 reviews

Want to see more from Hinckley & Rugby Building Society?

Mortgages
from Hinckley & Rugby Building Society 4.62 from 402 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub