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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1630 reviews)

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4.85

Based on 1,630 reviews, last reviewed 13th Mar 2026

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I always have the best experience coming the Rugby B... I always have the best experience coming the Rugby Branch. All the staff are so friendly and so helpful every time always answers my questions and hel... Read more Reviewed on: 13th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1630)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Fantastic customer service at Nuneaton branch

Recently had to deal with sorting out my late mum’s estate. Carol, Jo and Diane to name just a few of the staff, have been absolutely brilliant from start to finish with everything. They’re always very friendly whenever I go in to the branch. On this occasion they were very understanding at this sad time. I had quite a few things to do and set up and everything went through smoothly and quickly with their help. They certainly are an asset to the company. I would definitely recommend the Hinckley and Rugby Building Society to anyone who was looking for somewhere to open a savings account. Reviewed on: 11th November 2019

Easy

Easy to open a savings account and great service from store staff. Reviewed on: 10th November 2019

Friendly and efficient

Opened a 120 day account, Laura was very efficient and knowledgeable. I was new to Hinckley and Rugby therefore had to provide ID but we got through it and my account was up and running by the time I left the building. Book arrived the following day in the post. Reviewed on: 8th November 2019

Great

The lady was very helpful and friendly. She gave us all the products available. Reviewed on: 5th November 2019

First Class

I love the Rugby Branch of H & R. The lady Who looks after me is great she operates from the till position on the right as you enter the front door. Unhappily being a little older I can't remember her name at this moment - apologies to her. The rates offered be HRBS are always - in my experience - better than other institutions. Reviewed on: 30th October 2019

Advice from staff member

Excellent customer service the staff member explained that the interest I was receiving on a large amount in my account was not very good and recommended I put it into a higher interest account Reviewed on: 30th October 2019

Service was excellent.

The man I spoke to was very helpful and the account opening process was quick and efficient. Reviewed on: 28th October 2019

Good experiences

Friendly staff who gave me a comprehensive explanation of the savings options provided. Reviewed on: 28th October 2019

Savings

Very good service ,very helpful staff everything was very well explained Reviewed on: 28th October 2019

Quick and easy process.

Went into my local branch to swap my account to a different one. Was greeted in a pleasant manner and was treated as an individual. The lady serving me looked after my needs very well, and explained things in a manner that I understood. Thank you so much. Reviewed on: 25th October 2019

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