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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1624 reviews)

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4.85

Based on 1,624 reviews, last reviewed 5th Mar 2026

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Highly recommended I have always received good service from HRBS and find them helpful and efficient. Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1624)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Great service

Very easy to set up a savings account I was told all about the type of acount that would suit me Thanks very much Stu Reviewed on: 23rd June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 26th June 2023

Very poor savings rates

Why is Hickley and Rugby Building society paying such poor savings rates? Sub 3% in general when base rate is over 4% and rising. Reviewed on: 19th June 2023

Reply from Hinckley & Rugby Building Society With the ongoing changes to the Bank of England base rate, our saving account rates are constantly under review. Please be aware that our interest rates are increasing as of 3 July 2023 with any further updates will be published online. If you would like to speak to someone about our accounts, please get in touch - https://www.hrbs.co.uk/contact-us/ Response date: 28th June 2023

Easy access to staff

So nice to be able to speak to someone,. Quick pickup on phone call. Excellent help from staff Reviewed on: 15th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

A personal service you can rely on

When attending the office in Lutterworth, I've always received a friendly and warm welcome. I've been given the time to talk through my thoughts on possible savings and then been provided with the options available to me. I've not been pressured into making a quick decision, but given the time to think things through and once a decision has been made, the staff have completed the necessary paperwork in an efficient manner and updated me on progress in a timely fashion, taking away any of worries I might have had from not hearing how things were progressing. I've also recently been given the chance to consider taking on a different investment that would provide me with a better return; to me this demonstrates a true financial service by keeping the interests of the customer at the heart of what they do. I'm more than pleased with the service I have received from the Lutterworth office. Reviewed on: 14th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

Cash Isa

Very knowledgeable and helpful staff Reviewed on: 14th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

Quick savings service

Clear website for info, then immediate response to a postal application Reviewed on: 14th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 16th June 2023

Friendly and efficient staff

Great local building society with knowledgeable staff. Reviewed on: 13th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 14th June 2023

Easiest Set Up Ever

The people in branch took what was a fairly complicated request and made it extremely simple. No fuss. Not hassle. Like service used to be! Reviewed on: 5th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

Wonderful staff

Very easy to open the account. The staff gave lots of information, never pushing but always happy to help. Reviewed on: 5th June 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

good

everything ran smoothly when opening the account but a reply envelope should be supplied Reviewed on: 31st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

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Hinckley & Rugby Building Society: Savings reviews

37% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1624)

Lady was lovely,

Great service

Very poor savings rates

Easy access to staff

A personal service you can rely on

Cash Isa

Quick savings service

Friendly and efficient staff

Easiest Set Up Ever

Wonderful staff

good

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Mortgages

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