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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Envious Balloons Ltd

5
Since Joining HSBC Kenetic the offers and partners they have for my account is outstanding. The online and on call support is currently THE best on the high street. I would highly recommend their business account to any new startups, and or existing SME's to apply with them. Envious Balloons Ltd Director and owner Jhunel Jay Doctor Reviewed on: 10th March 2022

Top service

5
Does everything I need for my company Reviewed on: 10th March 2022

Amazing Overall

5
Starting from business account opening everything is amazing....excellent customer service.... Reviewed on: 10th March 2022

Easy Banking

5
The easiest bank account in the world, so simply to use, lets you have all info with no hassel Reviewed on: 10th March 2022

Ease

5
Easy to access and setup within minutes. Reviewed on: 10th March 2022

Super easy online setup and mobile banking app

5
Setting up my business bank account was a really easy quick process all done through the Kinetic app. It would be helpful to add in a web link for linking to accounting systems such as Xero but otherwise very impressed Reviewed on: 10th March 2022

Amazing customer service and very fast as well

5
I wanted my account on a fast basis and got one in no time with HSBC kinetic Reviewed on: 10th March 2022

excellent

5
Great bank to be with, they were very transparent, supportive as a newcomer and they have fast processing system in place and would trust them 100% Reviewed on: 10th March 2022

Easy to use!

5
Really easy to use app which makes business banking effortless Reviewed on: 10th March 2022

Pretty easy

4
Kind of easy to set up, but it would be better if could phone customer service while doing the setting up. still quite simple for most of the peoples Reviewed on: 10th March 2022