Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Very helpful app

4
It is very accessible and easy to carry out day 2 day business Operations. Reviewed on: 7th March 2023

Easy to keep track of incomings and outgoings

5
It is extremely easy and quick to use. Perfect for businesses. Allows you to keep track of your monthly cash flow, showing if you are spending more than you are making! Reviewed on: 7th March 2023

Not too bad

3
Limited functionality and only one account, no different currencies or multiple company directors Reviewed on: 7th March 2023

professional banking

5
Easy and simple to manage your money and payment by mobile apps Reviewed on: 7th March 2023

Best bank ever!

5
A really good banking app and easy to use I will highly recommend. Reviewed on: 7th March 2023

Great banking online service

5
Performance reports and spend analysis really gives insight into company performance…great service! Reviewed on: 7th March 2023

Best of best

5
I have been in business for long time and used many other banks but HSBC is the best in customers service and easy to use online business banking. Reviewed on: 7th March 2023

Fantastic usage

5
It has been awesome using HSBC Kinetic Reviewed on: 7th March 2023

Very good

5
Very good customer service experience Reviewed on: 7th March 2023

Smart Business Banking

5
Opening a HSBC Kinetic Business Bank Account is one of the best decisions I have made for my business. It is easily accessible, it has a lot of different products to help a business run smoothly including a bank account, overdraft facility, loan application with swift decision making, cash flow analysis - this product certainly gets my vote! Reviewed on: 7th March 2023