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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Efficient & Effective Business Banking

5
Banking service is very well suited to my consultancy business needs. Reviewed on: 7th March 2023

Simplicity at its ultimate BEST

4
I’ve been with HSBC for 8 years now. They have got it right as a banking provider wholly. But it’s the Kinetic Bank App that is a pleasure to use, so simply compared to other apps on the market. And that’s where the focus needs to be. The end user on the platform ( that’s where a lot of firms creating app for platforms get it wrong, over complicate things) keep it simple. And it’s certainly done by HSBC Kinetic Reviewed on: 7th March 2023

Quick and easy

5
I found registering easier compared to other apps, and I was happy with how simply it was to get up and running. Reviewed on: 7th March 2023

Excellent for startups

5
I have another business account with Starling but I prefer being part of a professional bank like HSBC. The account opening process was simple and service fantastic. Reviewed on: 7th March 2023

Excellent

5
Reviewed on: 7th March 2023

Fast, efficient, simple and effective

4
I am an HSBC Kinetic customer for nearly 1 year. I am very happy with the service I get. They are responsive and their banking app is simple and very rarely I require to login on the online banking or call up the bank. Reviewed on: 7th March 2023

Fantastic service for new Business Startup

5
I started a new Limited company and wanted reliable cost effective Business Bank Account. I found HSBC Kinetic perfect, fast and very supportive. I definitely recommend HSBC Kinetic Business Bank account. Customer service, online chat support are really good. In short I am very pleased with HSBC Kinectic. Reviewed on: 7th March 2023

So straightforward!

5
I found it very easy to open my bank account with HSBC Kinetic and have found this very straightforward to operate so far. I was seeking a business current account which I could operate via an App and this is excellent. Reviewed on: 7th March 2023

Simple business

5
Great and easy to use app very efficient for start-ups Reviewed on: 7th March 2023

Best business account around

5
Customer service is quick and professional, the app is secure and easy to use, the protection against fraud is one of the best. Reviewed on: 7th March 2023