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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Easy to use and does what I need

5
I have been using HSBC Kinetic for nearly 2 years. I find the app easy to use. I have had no problems receiving or making payments to my business account. The initial grace period offering no bank fees for users of the new account was welcome. Not that the small monthly fee is expensive. I would have no problem recommending HSBC Kinetic. Reviewed on: 7th March 2023

Perfect for my new business

5
A great account to help start up a small business. It's given me much more freedom and ability to organise the separate aspects of my life on a digital, accessable platform Reviewed on: 7th March 2023

HSBC Kinetic is fit for purpose and does over and above what is expected

5
I have been using HSBC Kinetic for a while and I have found it to meet all my requirements. They also have tools that help manage my account and produce my financials at the end of the finance year Reviewed on: 7th March 2023

About the account

5
All the best eazy to use and im so happy Reviewed on: 7th March 2023

Exceptional small business bank account

5
HSBC Kinetic is an exceptional mobile banking app that has completely transformed the way small businesses manage their finances. The app is incredibly user-friendly, making it easy for business owners to access their accounts, check their balances, and transfer money on-the-go. Its simple interface and intuitive design make it easy for anyone to use, regardless of their level of financial knowledge. One of the standout features of HSBC Kinetic is its ability to provide real-time updates on business transactions. This is incredibly valuable for small businesses, as it allows them to keep track of their finances in real-time and make informed decisions about how to manage their cash flow. The app also provides users with detailed analytics and insights, which can help small business owners identify trends and make data-driven decisions. Another great feature of HSBC Kinetic is its seamless integration with other business tools, such as accounting software and payroll systems. This allows small businesses to streamline their financial operations and reduce the amount of time they spend on administrative tasks. Finally, HSBC Kinetic offers exceptional customer support, with a team of dedicated professionals available to assist users with any questions or concerns they may have. This level of customer support is rare in the mobile banking space, and it is a testament to HSBC's commitment to providing small business owners with the tools and resources they need to succeed. Overall, I highly recommend HSBC Kinetic to any small business owner looking for a reliable, user-friendly mobile banking app. Its intuitive design, real-time updates, and seamless integration with other business tools make it an essential tool for any small business owner looking to manage their finances more effectively. Reviewed on: 7th March 2023

Good solid product

5
The application process was painless and within the app. No processing issues or access issues over the last 6 months. When I have had to contact them, it's been painless and solved first time. Reviewed on: 7th March 2023

Excellent banking

5
I’ve had a Kinetic account gif one of my smaller companies for 9 months. It’s been problem free and the service I’ve received has been first class. Reviewed on: 7th March 2023

QUICK AND EASY ACCOUNT OPENING PROCESS WITH RESPECT

5
Had easy account opening process. Coneviance of being at home. Repect and help for customers. Reviewed on: 7th March 2023

Best Banking ever

5
I was with other business banking but experience HSBC Kinetic is too good. I recommended to family and friends they are very happy as well. Reviewed on: 7th March 2023

Bank of the year

5
Runs easy Display usage easy No hidden charges Regular updates Smart modern look and organized Reviewed on: 7th March 2023