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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

Really easy to use and brilliant app. Reviewed on: 10th March 2022

So far so good!

It’s been super easy to use and get around! Reviewed on: 7th March 2023

Super HSBC Kinetic

Great customer experience, easy to open account Reviewed on: 7th March 2023

Brilliant helpful App

This app has really helped my start-up business - its friendly and easy to use. I would recommend to anyone! Reviewed on: 7th March 2023

Easy to use banking

I find their App is very easy to use. Very good customer service Reviewed on: 7th March 2023

Great app, makes it easy to manage your account

I find using the Kinetic Banking app makes it very easy to manage my account. Especially now that it's connected with my accounting app. Reviewed on: 7th March 2023

Generically good platform

Criticisms: desktop access glitchy, bad tech support when locked out of my account, no excel format for transactions (only pdf) Reviewed on: 7th March 2023

Great for small businesses

Convenient and easy to use. Good customer support too with everything you might need at your fingertips. Reviewed on: 7th March 2023

Easy opening of Business Account for SME's

My experience with opening the Business Account for my SME was very easy and seamless. My experience using the App has been quite lovely as well. Reviewed on: 7th March 2023

King of business banking

Absolutely phenomenal app. Very easy to use. Any problems very easy to contact customer service as they’re always there to resolve any issue. I have a few accounts but this account is the best hands down. Reviewed on: 7th March 2023

Great experience

I am having wonderful experience so far. Would recommend. Reviewed on: 7th March 2023

Reply from HSBC Kinetic Thanks Muhammad, it would be great if you could let us know how we could get 5 star. Response date: 9th March 2023

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