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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Easy to set up and good easy to use app

4
Very easy to use the app for day to day banking needs as well as to set up. Reviewed on: 7th March 2023

Cheap

5
easy to use and free of charge in the first year and a system that works well, I have not had any problems so far, I use the hsbc individual account, and I am extremely satisfied with the hsbc kinetic account. Reviewed on: 7th March 2023

Great, easy and fast app and great customer support

5
I am with HSBC kinetic for around 1 year and it never fails me. HSBC has great customer support, always helpful and fast responding. The app is easy to use and very clear. I of course can recommend HSBC Kinect anybody. Reviewed on: 7th March 2023

My new business account

5
When We live in a world when we don’t have business managers anymore and telephone conversations don’t exist to help you through business banking I turn to this app and it was the best thing that helped me to get my business banking started so yes I would recommend this is what helped me and my business! Reviewed on: 7th March 2023

Hsbc kinetic review

5
Straight forward banking, easy to use, user friendly. Reviewed on: 7th March 2023

Great app and very user friendly

5
Best banking app for any business out there trust me. Been using the app for last 8month don’t have any complaints whatsoever. Will definitely recommend this to a friend Reviewed on: 7th March 2023

I'm so glad I chose HSBC Kinetic for my new business account!

5
Really happy with the super easy application process for HSBC Kinetic. I was approved very quickly and my card arrived not long after. After having issues with other banks this has been a much smoother process. Thank you HSBC! Reviewed on: 7th March 2023

Very efficient application process

5
IT was such an easy to complete application process it all happened without having to visit any branch or speaking to anyone. I have just started discovering and enjoying its features for my business use Reviewed on: 7th March 2023

Happy customer

4
Whilst the telephone banking and online services have been great the app is still a little clunky. When I forgot my password I also had to recalibrate and inputting my date of birth was painful. No biometrics available Reviewed on: 7th March 2023

HSBC Kinetic easy to use

5
When I open my business I needed a business card ,HSBC Kinetic offer me the best option ,I opened online without need to go in the branch, was very quick, it's easy to use and to make the application, it's saving your time as everything is online .The app is just amazing you have there everything what you need and is safe. Reviewed on: 7th March 2023