Write a review

Go to business site

HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

Read all reviews See your review

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Very good

Good good good good good good good Reviewed on: 7th March 2023

The Truth!

I would not recommend this product. It is half baked and barely functional. The functionality across other HSBC products is Poor. The banking support is lamentable - closing at 5pm and not available at the weekend. Shocking. The idea this is in anyway up for an award is a disgrace and a fantasy. Reviewed on: 7th March 2023

Reply from HSBC Kinetic Hi Simon, We're pleased to let you know we've recently extended our hours. Our Support Team are now available via Live Chat Monday to Friday 08:00-20:00hrs and on Saturdays 08:00 to 14:00. Response date: 28th March 2023

excellent!

perfect customer service! easy and useful online service. it makes my life easier than other banks. Reviewed on: 7th March 2023

Secure and Easy Banking

I have been using my HSBC Kinetic account more than a year and I am very happy to use it. Reviewed on: 7th March 2023

Excellent services

Being a company owner for many years dealt with many banking facilities but I have to praise HSBC Kinetic for there excellent all round services. Reviewed on: 7th March 2023

easy and efficient

the app is very easy to use, very helpful and give in depth analysis on spending and income Reviewed on: 7th March 2023

Best bank

It's the best bank from uk,best services from uk,very good bank Reviewed on: 7th March 2023

My bank of choice

I have been banking with HSBC ever since I moved to the UK. So for me it was a no brainer that I would choose them when it came to my limited company too. The whole process from the outset has been straightforward and simplified. I highly recommend them Reviewed on: 7th March 2023

Must try harder.

For the biggest bank in the world, with all their money and a humongous IT budget, the HSBC Kinetic app is rubbish and it's been out a while with little or no updates or fixes to problems even after reporting issues and givinfg sugestions, so, not taking on customer feedback. Not all transactions show up, mu Kinetic account doesn't tally with my accounts It doesn't show a anualy projection or 6 month income/outgoings, this was in the 'old' app, so why not a new spangily app? When scrolling payees, it decides to flick between the keyboard making it very difficult to select, they also decided to remove some of payees, however it's really easy to find their details again and add them to a mobile app when I'm 'mobile'. thanks. It's worse than the app, but HSBC decided to remove the abililty to downgrade back to the old app, thanks. Hope you lose spectacularly, HSBC. Reviewed on: 7th March 2023

Reply from HSBC Kinetic Thanks for your review, we make monthly updates to the app to add new products, features and to ensure the app runs smoothly. Our app provides a 3 month projection of cashflow outlook. Thank you for your feedback and about our payments. Response date: 30th March 2023

Business Banking Made Easy

Very simple and straight forward process for applying for a business account. I find the app easy to use as I am already an HSBC Customer. Reviewed on: 7th March 2023

Alternative products

Business account
from Amaiz 5.00 from 1 reviews
Business Banking
from Ulster Bank 3.60 from 4 reviews
Social Venture Current Account
from Triodos Bank 4.87 from 40 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub