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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

flexible and accessible

5
I enjoy the fact my money and business is at the touch of my finger...literally Reviewed on: 7th March 2023

Wow Kinetic wow

5
I have been banking with Kinetic over a year now, the app was wonderful and user friendlym Cannot find a better way to do my Business banking. Reviewed on: 7th March 2023

Great app

5
I started up my business over a year ago and I trialed a couple but HSBC was easy to apply for. The app has quite a high end feel to it which I quite like. My bank details were also recently compromised, I got in touch with the fraud time immediately and they were really helpful and made the process very streamlined and put me at ease. I can't really fault HSBC kinetic, I've had no problems and have enjoyed my business banking experience. Thanks HSBC. Reviewed on: 7th March 2023

Excellent banking app

5
So happy to have signed up with HSBC kinetic for my new (very) small business - easy to register and access Reviewed on: 7th March 2023

Easy

5
Simple, easy app banking - no fuss Reviewed on: 7th March 2023

Excellent service & easy to use

5
I have been using HSBC kinetic for a while now and I find it very easy to use. If I have had a problem or question it has been dealt with very quickly and I find the app very user friendly. The only thing that could improve the service is the ability to search for a payment by name - other that this I would rate hsbc kinetic as EXCELLENT Reviewed on: 7th March 2023

Brilliant

5
Kinetic is Great banking easy to use App, be lost without it been a sole trader.been with HSBC Bank since 1994 never let me down. Reviewed on: 7th March 2023

Highly recommend

5
Easy to set up for my start-up limited company. Easy to view cash flows each month and compare on previous months. Reviewed on: 7th March 2023

Clear and easy to use.

5
Been with kinetic for about and year and a half. I am very pleased with the overall service and would highly recommend to anyone who is just starting out or even if you have held a buisness for years. It has a clear simplistic design that is easy to learn and use. The convenience of it is astounding. Reviewed on: 7th March 2023

Very easy to use and responsive app!

5
I’ve loved using hsbc kinetic for my adventure golf business. It is very intuitive and super easy to use. Reviewed on: 7th March 2023