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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

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4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Simple, functional & useful

So easy to set up, moving with the times and sits beautifully across the platforms that the commercial industry is gravitating too. Reviewed on: 30th March 2022

Best costumer service

I like that banking app and quick reaction off service Reviewed on: 30th March 2022

User friendly and quick response if help required

The app is very user friendly and opening an account with hsbc kinetic is very easy and quick Reviewed on: 30th March 2022

Dreadful App and banking experience

HSBC kinetic admitted to mis-selling this bank account. However, they did not rectify the issues I experienced and continued to inaccurately advertise the product. This meant many more new customers may have chosen a product that could not meet their business needs. Highly surprised that this account/bank has been nominated for an award. Reviewed on: 30th March 2022

Bing Bang Bosh

Really easy to use app. Great for business banking. simple and effective. I only wish I was able to sort and organise my transactions a little more. i.e. if I wanted to search out payments made to a supplier, to be able to search and list all those transaction would make this app amazinggg Reviewed on: 30th March 2022

Very easy

Very good app, easy to use, the best Reviewed on: 30th March 2022

A daunting task made easy.

I had to change banks through lockdown, no banks in Beverley do business account opening in house. So, I found HSBC had a great review for the kinetic account. I was anxious as never opened an account on line before but it proved easy enough even for a luddite like myself! I also had a friendly member working from home giving me his time and experience over the phone to finalise the job. Once set up, I learned to scan cheques, another task not done before, again HSBC made it easy. I can access my account anytime and make changes, which for a self employed sole trader hours are varied, so you grab the time when you can. Overall I'm impressed with the account. Thank you . Carolyne Fearon Reviewed on: 30th March 2022

Best App for business

With HSBC Fraud, it was best and safe for the business. Reviewed on: 30th March 2022

Straight forward banking

Does what it says on the advert. Easy to use app with all the features you could need. Reviewed on: 30th March 2022

Feedback

I am very happy with the application se saves me lots of time for my business and I can book more work Reviewed on: 30th March 2022

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