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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1378 reviews)

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3.76

Based on 1,378 reviews, last reviewed 25th Apr 2026

5% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Overview of HSBC Bank Account HSBC supports customers with financial guidance and help when needed, such as offering tools to manage money, budgeting support, and assistance for th... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

No reward for loyalty Had an hsbc bank account for 37 years. Have a large amount of money in most of the time. I have never received a perk or any kind of incentive to stay... Read more Reviewed on: 16th April 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1378)

No concerns

I have never had any issues with hsbc and had useful products recommended at good rates I.e. loans and credit cards. Reviewed on: 8th November 2017

Not complete bastards

I've never had a particularly bad experience with HSBC but I've never had a particularly good one either. I think the best you can say of any bank is that they're not complete bastards Reviewed on: 7th November 2017

When it went wrong they sorted it already

Compensation for switch taking more than 7 days, and bottle of wine for getting interest on isa wrong. Reviewed on: 7th November 2017

Advance Current Account

It seems much the same as other banks, nothing stands out. There was a decent incentive for switching but nothing really to make you want to stay Reviewed on: 7th November 2017

What is the point...

They freeze accounts because of 'suspicious activity'... me buying from Ebay. Phone hotline for assistance no answer. Held in a queue. After several minutes the line goes dead. Go into branch to find assistance. No-one available. Directed to phone on wall to call hotline for assistance. Repeat as above. Perplexed, seek assistance, finally told nothing can be done but phone hotline. What is the point of having an account at a branch were no help is available? In fact, what is the point of HSBC? Apart from currency trading fraud, rigging the Euribor rate and allowing terrorists to launder money I mean? Rhetorical. Do yourself a favour, find a credit union or Bitcoin dealer. Reviewed on: 7th November 2017

Old news

Been with them for 30 years, never a problem Reviewed on: 7th November 2017

keep closing

all the branches near me close i went to one then another then another all gone Reviewed on: 7th November 2017

1st class service

I've been with HSBC for over 12 years and they have always gone above and beyond Reviewed on: 6th November 2017

No problems with day to day banking, frustrating website

I've been a customer for 20 years and never felt the need to change as customer service in the bank is good. But the changes to online banking web pages have made it more difficult to use which seems a step backwards! Reviewed on: 6th November 2017

Simple and finally rewarding

My HSBC account used to be pretty vanilla. It wasn't good, wasn't bad but did the job, now I get cashback offers on the things I buy. Keep upping the game HSBC. Reviewed on: 6th November 2017

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