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HSBC: Bank account reviews

Name: Bank account
Rating: 3.93 (1392 reviews)

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3.93

Based on 1,392 reviews, last reviewed 4th Sep 2026

44% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

great bank, service and perfect online and mobile ba... great bank, service and perfect online and mobile banking. Reviewed on: 4th September 2026

Latest lowest rating:

1

HSBC UK:inaccessible and non inclusive banking Thanks to smartmoneypeople email prompt to write a review about a financial product.i have chosen to write about my permanent long term HSBC UK bank a... Read more Reviewed on: 16th June 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1392)

Disappointing

Want to change to a more moral bank Reviewed on: 11th February 2017

How to punch you when you are down.

One of the biggest banks in the country, yet when you ask for help after a difficulty few months you get a knock back, even after being a customer for over 20 years. Time to move banks. Reviewed on: 11th February 2017

step up the damn online banking a notch or 10

theyre too slow and out of date with the online stuff. its like living in the stone age when others have super sophisticated online banking. only just upgraded and its still naff. bleh Reviewed on: 11th February 2017

average

Nothing to complain about but nothing to particularly praise either! Reviewed on: 11th February 2017

Excellent bank

I have been with HSBC since I was a child and their service is top notch. Whether I've just had general enquiries or needed to change my account type, they have always been extremely helpful Reviewed on: 11th February 2017

No issues

No bad things to say does what it says on the tin and always been great whatever we need and they don't bug you Reviewed on: 11th February 2017

Hard to get anything sorted

I've been in to get statements sent out to me which they didn't put through so held up my house move by another two weeks. Got asked if i wanted to upgrade accounts for free, agreed to it, it never got put through. Went in on another occasion to complain and get the account upgraded same happened again. Reviewed on: 10th February 2017

Unethical

Still completely unethical and involved with wildlife destroying palm-oil. SHAME ON YOU HSBC. Reviewed on: 10th February 2017

Easy Banking and free stmts

Day to day business with Bank is very simple and good experience all the time. Reviewed on: 10th February 2017

great app

it has a great online site and app that is so easy to use compared to other sites i have used. Reviewed on: 10th February 2017

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