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HSBC: Bank account reviews

Name: Bank account
Rating: 3.76 (1310 reviews)

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3.65

Based on 1,310 reviews, last reviewed 3rd Oct 2025

91% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

45%

24%

10%

16%

Latest highest rating:

5

With HSBC for 26 years. I've been with HSBC for 26 years and Ive never had any problems. Very good in branch and never an issue online. Reviewed on: 5th September 2025

Latest lowest rating:

1

Terrible experience Please please please do not open a business account with HSBC. I just started a new business and decided to open an account with HSBC. I transferred £... Read more Reviewed on: 3rd October 2025

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1310)

Love this bank

Been with them for 7 years . Easy to use and good custinrr service Reviewed on: 13th August 2022

Great

Been with them from a teenager Always dealt with any concerns or problems and quickly also very reliable answer any questions promptly and we’ll mannered Never had an issue over many years Reviewed on: 13th August 2022

Good account

Good account. Good online services Reviewed on: 13th August 2022

Consistent

Easy banking, app is simply to use and provides all I need. Reviewed on: 13th August 2022

OK

Happy with the product just need to make it more simple on the APP Reviewed on: 13th August 2022

Great opening offers

Great opening offer fast and easy set up. Customer service were very helpful Reviewed on: 12th August 2022

The best

They help people. Always are professionals and friendly Reviewed on: 6th August 2022

Secure, Clean, Easy

Love the banking app, its a nice minimalist looks that is sleek and easy to use. A lot of financial options for cards and investments. Reviewed on: 5th August 2022

Poor service, fraud 6 times in 12 months

Been a customer for 13 years and business getting worse Reviewed on: 15th July 2022

Review

Best bank highly recommended always happy to help 24 hours Reviewed on: 13th July 2022

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