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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1221 reviews)

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3.61

Based on 1,221 reviews, last reviewed 25th Nov 2024

17% decrease in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Good service and customer service is efficient Good service and customer service is efficient Reviewed on: 11th October 2024

Latest lowest rating:

1

How nice of you to lie to someone with mental health. How nice of you to lie to someone with mental health. Are you trying to kill customers and steal there money? Is it a habit of taking peoples mental h... Read more Reviewed on: 20th November 2024

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About this product

HSBC’s Bank Account is accompanied by its mobile banking app, with a range of features to help you understand your spending. There are both arranged and unarranged overdraft options available and account holders can access all of HSBC’s savings accounts.

Choosing the right current account and provider can be difficult. But it’s important to be confident in the place you store your money. Our HSBC Bank Account reviews can give you valuable insight into life as a HSBC account holder.

Find out how long customers have been with HSBC and how satisfied they are with the Bank Account. Learn more about the mobile banking app and the features it has to offer. Read genuine experiences with the customer service team to see how HSBC handles its customers' issues. Find out if account holders would recommend the Bank Account to family and friends. Take a look through our HSBC Bank Account reviews to find the ones most useful to you.

If you have a HSBC Bank Account, share your experience with our Smart Money People community. How long have you had the account and is it your main current account? What are the pros and cons you’ve experienced whilst banking with HSBC? If you have an overdraft, were you satisfied with the options you had to choose from? Do you use the mobile banking app, and if so, what are your favourite features? Write an honest HSBC Bank Account review today. Together, we can help people like you make better financial decisions.

HSBC Bank Account reviews (1221)

Review of the HSBC, Bank Account:

Impersonal and slow

HSBC have a global image and might be handy if you’re international. However, I found them to be very impersonal and lacking in basic service. Their telephone colleagues don’t know what to do, and it’s a nightmare speaking to someone in my local branch (average wait 1 hour). App works alright but nothing special. I’m mostly disappointed in their ethical status and lack of value from everyday products. I’ve closed my account and will be going somewhere I’m treated as a person and not number! Reviewed on: 11th March 2024

Simple banking.

Simple banking. Does the job well Reviewed on: 23rd March 2024

Hsbc standards have slipped compared to previous years.

Hsbc standards have slipped compared to previous years. For example, repeated failure to correctly set up a direct debit from hsbc ac for hsbc credit card. Took months to sort out and was only able to resolve by raising as a complaint. Reviewed on: 22nd March 2024

It’s a good bank for daily spending not amazing but...

It’s a good bank for daily spending not amazing but not bad either Reviewed on: 15th March 2024

Good experience in branch.

Good experience in branch. They need to put new cash deposit machine outside aswl Reviewed on: 14th March 2024

no local branch says all

no local branch says all- have to go to canterbury for any issue. internet not always available Reviewed on: 14th March 2024

HSBC is a good bank with ethical value.

HSBC is a good bank with ethical value. Have never had issues with them. They are highly orofessional Reviewed on: 14th March 2024

The staff was not friendly or helpful, they are talk...

The staff was not friendly or helpful, they are talking with the customers inappropriate and they are not solving your issues also they are not providing updates or informations about your requsts Reviewed on: 12th March 2024

Always helpful Responsive not terrible fees

Always helpful Responsive not terrible fees Reviewed on: 12th March 2024

Experience using hsbc

Was able to sign up hassle free compared to other banks because I’m an international student. And the app is not finicky and straightforward to use. Also, they reply to my calls in a concise and helpful manner. Reviewed on: 12th March 2024

Easy to use app covering all my accounts with the sa...

Easy to use app covering all my accounts with the same app Reviewed on: 11th March 2024

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