Write a review

HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.74 (1231 reviews)

View other HSBC products

3.60

Based on 1,231 reviews, last reviewed 15th Jan 2025

57% decrease in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

43%

24%

11%

16%

Latest highest rating:

5

My bank account Good bank and amazing staff and great customer service Reviewed on: 14th January 2025

Latest lowest rating:

1

Life & Health destroyed, TORTURED, driven to SUICIDE... Life & Health destroyed, TORTURED, driven to SUICIDE & HOMELESSNESS by HSBC BANK Life & Health DESTROYED, driven to SUICIDE & homelessness & left for ... Read more Reviewed on: 15th January 2025

Read all reviews See your review

About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1231)

Review of the HSBC, Bank Account:

Great

My experience with HSBC has been really good so far Reviewed on: 11th April 2023

HSBC Global Account

I started to use HSBC Global Account especially when I am abroad because of the good exchange rates. No need to exchange and carry cash with you, just use your Global account debit card. Reviewed on: 18th February 2024

East access to cash via ATM

Easy to access money and I find their online assistance helpful when I have used them. Reviewed on: 16th February 2024

No interest on my current account is poor to be fair .

No interest on my current account is poor to be fair . However, 4% on the Online Bonus saver is good - Think they need to higher the 50k top limit though if they want to compete with Chase ! Reviewed on: 16th February 2024

Meger products/features

HSBC never understand what customer service mean or loyalty mean. Nor any efforts for customer satisfaction Or to retain a customer. Reviewed on: 15th February 2024

The platform is not really easy to navigate.

The platform is not really easy to navigate. You don’t get update information about your expenses until the next day. Reviewed on: 15th February 2024

Pitiful interest levels applied to savings

Pitiful interest levels applied to savings account over many years Reviewed on: 15th February 2024

Not much choice for money savings and not higher int...

Not much choice for money savings and not higher interest rate Reviewed on: 15th February 2024

Its tough being a good bank - HSBC do it

best bank around. despite being an oldie, they still do the job! There is more to being a bank than the challengers think they can get away with. Reviewed on: 15th February 2024

They dont care.

Me and my partner had a joint account together for bills. They locked it out without notice and barred all payments. They asked very invasive questions about who else we banked with. (None of there business) before unlocking the account. Tired to ask why they asked these questions and they said it was for security but it was marketing questions which they would not know the answer to. Very unhappy customer. Reviewed on: 14th February 2024

Awesome banking and customer friendly

Awesome banking and customer friendly Reviewed on: 10th February 2024

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Tesco Bank 4.41 from 67 reviews
Current Account
from Card One Money 5.00 from 2 reviews
Select Current Account
from RBS 4.04 from 115 reviews

There's still more to see!

HSBC has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub