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HSBC: Bank account reviews

Name: Bank account
Rating: 3.72 (1351 reviews)

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3.72

Based on 1,351 reviews, last reviewed 5th Mar 2026

2400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

4

, open to all Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1351)

Review of the HSBC, Bank account:

Not helpful

Moving accounts, what a nightmare. Reviewed on: 26th May 2017

Reliable

Friendly staff at my local branch & using online banking is straightforward. No complaints. Reviewed on: 10th February 2018

Great Service throughout 34 years

Helpful, understanding and offer great individual service Reviewed on: 10th February 2018

Long term customer

Always had good customer service and been looked after Reviewed on: 9th February 2018

Opening Bank Account Made Simple

Couldn't have been more helpful, process was straightforward and excellent member of staff made sure to cover all the required information, even staying after closing time to complete the paperwork & finish opening the account. Reviewed on: 9th February 2018

love it

great bank , and great customer service Reviewed on: 9th February 2018

a great bank

Been with them for years and happy with their service not had a problem, only one thing couldn't change address easily when I moved house Reviewed on: 8th February 2018

Unhelpful customer service

The worst customer service I have ever experienced, very poor bank with no personality Reviewed on: 8th February 2018

Good service, price and app

Good service, price and mobile app Reviewed on: 8th February 2018

Help & Support

I have found the support I have had from them while out of work has been priceless and ensured I havent got further into debt. Reviewed on: 8th February 2018

HSBC Advance Account

Fantastic bank bank with great customer service and easy to use mobile apps for banking on the go. Reviewed on: 8th February 2018

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